Business Analyst

Description:

Working under the guidance of the Director of Quality, Compliance and Strategic Project Management, the Business Analyst is responsible for evaluating and tracking the effectiveness of processes and workflows across all organizational operations. The Analyst identifies improvement opportunities, provides recommendations, and supports teams in enhancing PACE services through mission-driven, sustainable, and cost-effective improvement strategies. The Analyst compiles data on a scheduled or ad-hoc basis and presents complete and accurate information to stakeholders.

Requirements:

• Develops a strong understanding of the operations and needs of each department.
• Ensures PACE expenditures are accurate, appropriate, and aligned with the functional requirements of each service area.
• Analyzes and monitors expenses to identify potential cost-saving opportunities.
• Collaborates closely with organizational leadership to create effective workflows and tools that support mission-driven operations and high-quality care outcomes.
• Maintains awareness of the resources used by each business unit and their high-priority service goals.
• Translates user needs into functional requirements and works with IT staff to develop design specifications.
• Produces reports in Excel or other appropriate platforms to support operational and business decision-making.
• Assists leadership in analyzing staffing ratios to ensure departments are properly staffed to achieve productivity, cost-efficiency, and quality care objectives.
• Actively supports the development and ongoing updates of Policies and Procedures.
• Participates in staff meetings, in-services, committee work, and assigned projects.
• Follows and supports the organization’s practices, procedures, and policies, including attendance and break schedules.
• Performs assigned duties cooperatively and handles additional tasks as needed.
• Maintains flexibility with work schedule and hours.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle

Education & Training

• Bachelor’s degree in finance, Business Management or related field.
• Experience working in a health care setting required
• Minimum of one (1) year of documented experience working with a frail or elderly population or in a healthcare setting.

Skills & Abilities

• Strong verbal and written communication skills
• Highly analytical and proactive
• Strong prioritization skills
• Teamwork oriented
• Highly organized and result-oriented
• Dynamic
• Microsoft Office Suite
• Visio

Working Conditions

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Ability to communicate verbally with an excellent comprehension of the English language.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.