Job Description
Job Description
Description :
Renaissance Renaissance Des Moines Savery is currently seeking a Banquet Houseperson to join our Banquet team at our Stepstone Hospitality managed hotel. You will be part of an exceptional team providing excellent customer service.
Administration
- Ensure that details are followed from the banquet event order (BEO).
- Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
- Ensure that the banquet area is maintained in a clean, organized, and safe condition.
- Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and
securely locked, and ensure all equipment is stored in the designated area.
Always be present in room and greet guests upon arrival.Immediately relay guest compliments or complaints to management.Submit maintenance requests to the engineering department for broken or damaged equipment.Assist staff with room set ups, food service, and clean up when necessary.Maintain StepStone and hotel standards of food, beverage, and quality guest service.Ensure guest satisfaction by delivery of an exceptional product.Requirements :
These are required of every associate.
Minimum lifting of 75 pounds.Pushing, bending, stooping, upward reaching, manual dexterity.Hearing, writing, typing.Minimum pulling of 75 pounds.Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE / M / F / D / V