Account Manager - Waste & Environmental Services

Job Description

Job Description

POSITION SUMMARY :   The Account Manager ES is responsible for proactively maintaining and retaining relationships with existing customers for Environmental Solutions customers in an assigned territory and / or assigned book of business. Additionally, the Account Manager ES is required to increase the level of penetration in their existing customer base by selling the full suite of Republic Services products.

PRINCIPLE RESPONSIBILITIES :

• Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.
• Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional products and services as appropriate to assigned existing customers.
• Performs contractual re-signs on existing customers to extend customer relationships and increase customer profitability where appropriate.
• Proactively communicates with or responds to customers in support of Company pricing initiatives.
• Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
• Works collaboratively with customer service and operations to ensure service requirements are communicated.
• Increases customer penetration by selling full suite of Republic Services products and services.
• Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress vs. goals and status of customer relationships.
• Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and similar activities.
• Collaborate with AR as requested to maintain customer collections within established payment terms.

PREFERRED QUALIFICATIONS :

MINIMUM QUALIFICATIONS :

Rewarding Compensation and Benefits

Eligible employees can elect to participate in :