Contracts and Chargeback Specialist

About Us

Morris & Dickson is a leading pharmaceutical distribution company dedicated to serving independent pharmacies with reliability, integrity, and innovation. With over 180 years of experience, we take pride in delivering life-saving medications while upholding the highest compliance and safety standards. Join a dynamic team where your work directly impacts public health and safety.

Role Overview

As a Contracts / Chargeback Specialist, you will be responsible for maintaining contract pricing, customer membership, and managing chargebacks across multiple Group Purchasing Organizations (GPOs), including PHS and Apexus. This role involves collaboration with manufacturers, GPOs, and internal teams to ensure customers receive accurate contract pricing.

Schedule : Full time, Monday - Friday

Responsibilities

• Maintain and update contract pricing, customer eligibility, renewals, terminations, and files.
• Proactively identify and resolve pricing or customer data discrepancies.
• Collaborate with manufacturers, internal teams, and GPOs for accurate and timely updates.
• Manage a high volume of chargeback lines and ensure timely responses.
• Build and maintain strong relationships with external partners.
• Analyze data using Excel, text files, or access databases.
• Work collaboratively with team members and cross-train on departmental functions.
• Identify opportunities to improve processes and streamline programs.

Requirements

Desired Attributes

Comprehensive Benefits

Why You'll Love Working with Us

At Morris & Dickson, we are committed to empowering our employees by equipping them with the necessary tools, autonomy, and flexibility to succeed. We foster a collaborative environment where every voice is valued, and each contribution is recognized. Together, we play a vital role in supporting the essential operations of independent pharmacies nationwide.