HR Systems Analyst

Job Description

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Human Resources (HR) Systems Analyst will support the HR team in strategic and operational management of HR applications. This role encompasses planning, analysis, and implementation of HR systems to meet current and future business needs. The HR Systems Analyst will ensure continuity and successful delivery of functional services, support daily HR systems tasks, and lead special projects aligned with departmental objectives.

Job Responsibilities

Provide support for HR systems, resolving issues, data discrepancies, and interfaces.

Lead or assist in HR systems project management, upgrades, and customization.

Serve as a liaison with third parties and stakeholders.

Partner with application vendors on integrations and error resolution.

Recommend process improvements and innovative solutions by assisting in policy progression, data configuration, and system enhancements.

Support performance evaluation and salary increase processes, including data validation and upload.

Lead technical integrations and SSO tasks within HR technology projects.

Review, test, and implement HR system upgrades or patches.

Write, maintain, and support reports and queries using Business Intelligence, Power BI, SQL and other tools.

Ensure accurate data and employee transactions through audits of hires, job changes, benefits, and payroll deductions.

Monitor HRMS mailbox and resolve system issues and fulfill report requests.

Maintain HR systems change management and security logs.

Maintain HR intranet sites and support daily operations.

Create user documentation and train staff on data protection and HR systems.

Qualifications

Knowledge, Skills and Abilities

Exceptional client service skills with professionalism and discretion.

Ability to maintain confidentiality of sensitive information.

Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.

Strong analytical and problem-solving skills.

Ability to communicate technical concepts to non-technical users.

Teamwork and leadership abilities to foster a cooperative environment.

Demonstrated advanced knowledge of Excel is required.

Demonstrated experience with UKG or other HCM systems. Strong understanding of HR business processes and HRIS structure.

Familiarity with Vi by Aderant / viGlobal, Rival / SilkRoad Technology, Power BI, UKG / UltiPro, Ceridian, Workday, and Cognos preferred.

Ability to audit data with attention to detail and resolve discrepancies.

Effective communication skills, both oral and written.

Ability to lead others effectively in a team or cooperative, enthusiastic and friendly environment to complete small / medium-scale projects and to reach established goals and objectives in a timely manner

Education

Bachelor’s Degree required. Equivalent training and experience may substitute for education.

Experience

This position requires a minimum of three years of directly related experience during which knowledge, skills and abilities relevant to this position were attained.