Senior Managing Consultant, Services Business Development – Retail

Senior Managing Consultant, Services Business Development – Retail

Be part of a team that brings the best of Mastercard to our customers. The Services team and solutions fuel growth for Retail partners globally by providing cutting‑edge services in Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end‑to‑end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods, and telecom companies.

Job Summary

As Senior Managing Consultant in Retail, you will be instrumental in driving the growth of our Retail segment in the United States. You will manage strategic client relationships, initiate contact with potential new customers to generate qualified leads, and promote Mastercard’s services to drive sales. You will manage a portfolio of customers, grow their relationships with Mastercard’s products and services, and extend revenue relationships over time.

Job Responsibilities

Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.

Demonstrate strong networking skills and high confidence in initiating contact with new prospects to generate and qualify leads, building upon your existing network of relationships in Retail.

Have a customer‑first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.

Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.

Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.

Lead both formal and informal pitches, from storyboarding to face‑to‑face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.

Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.

Support project / customer success teams in problem‑solving efforts and structuring project work plans.

Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.

Coach and provide valuable feedback to team members, fostering their professional growth.

Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.

Requirements

Bachelor’s degree in Business Administration, Commerce, Economics, Finance, Marketing, Management, Systems Engineering or related field.

Advanced degree such as MBA or related postgraduate degree is preferred.

Demonstrated excellence and career development in a B2B consultative sales role.

Expertise in selling to retailers, with a strong network of existing retail client relationships.

Proven self‑starter with a record of success in a team‑oriented environment. B2B Sales experience preferably in data / analytics / insights, personalization, loyalty or professional services.

Demonstrated experience in selling solutions to C‑level clients.

Exceptional relationship management skills, fostering long‑term partnerships with clients.

Strong communication and persuasion skills, both written and oral.

Strong analytical and problem‑solving skills, enabling you to tackle complex challenges.

Experience managing projects and teams, showcasing your leadership abilities.

Technical fluency, comfortably navigating technology solutions and confidently discussing industry trends.

Proven attitude for developing an understanding of complex technical products.

Ability to influence internal and external stakeholders across markets and divisions.

High level of energy, drive, enthusiasm, initiative, and commitment.

Outstanding multitasking abilities in a fast‑paced, deadline‑driven environment.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices.

Ensure the confidentiality and integrity of the information being accessed.

Report any suspected information security violation or breach.

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Employment Details

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Sales and Business Development

Industries : Financial Services; IT Services and IT Consulting; Technology, Information and Internet

Location : United States (details omitted)

EEO Statement

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

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