D365 CE Functional Consultant

Overview

Dynamics 365 CE Consultant (Functional)

110k–125k Quarterly Bonus Benefits – Remote – Travel

I am working exclusively with a global manufacturing business headquartered in Lewis Centre, Ohio, who have recently gone live with Microsoft Dynamics 365 Customer Engagement and are seeking a skilled CE Consultant to join their growing IT team.

In this remote position (with occasional travel), you'll work closely with the IT Manager and cross-functional departments to enhance, optimise, and expand CRM capabilities post-implementation. The role offers long-term stability, a collaborative environment, and the opportunity to work on impactful projects within a company that has experienced significant growth over the past four years.

Responsibilities

Configure, customise, and optimise Dynamics 365 CE modules (Sales, Customer Service, Marketing)

Translate business requirements into functional and technical specifications

Design and deliver workflows, business process flows, and automation using Power Automate

Collaborate with developers to implement custom plugins, integrations, and extensions

Build and enhance reporting solutions with Power BI and native CE reporting tools

Provide end-user training, support, and documentation across departments

Act as the liaison between business stakeholders and external service providers to deliver CRM improvements

Experience

3 years working with Dynamics 365 CE / CRM in a functional consultant role

Strong knowledge of CRM processes (sales, marketing, customer service, case management)

Proven experience with system configuration, security roles, workflows, and business rules

Power Platform skills (Power Automate, Power Apps) highly desirable

SQL and Power BI experience preferred

Experience working in manufacturing environments advantageous

US Citizenship or Green Card holder (due to aerospace facility requirements)

Strong communication and problem-solving ability with a collaborative, hands-on mindset

Salary

Base salary of 110,000–125,000 plus quarterly bonus aligned with IT team goals. Comprehensive benefits package including medical, dental, and vision insurance (effective after 30 days), 401k with 100% match up to 3%, and 120 hours PTO (usable after 60 days).

Submit your resume to be considered. For direct inquiries, contact me today.

Keywords : Dynamics 365 CE Consultant, D365 CE Functional Consultant, Microsoft Dynamics CRM, Power Platform, Power Automate, CRM Consultant, Customer Engagement, CRM Functional Consultant, Dynamics 365 Jobs Ohio, CE Consultant US, Microsoft Dynamics Jobs

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