DC Automation Supervisor

DC Automation Supervisor

The DC Automation Supervisors role is to oversee the day to day maintenance operations of the DC. This position will involve the management, tuning and troubleshooting of the warehouse systems. Responsible for maintaining high levels of availability of the supported business applications. Responsible for continuously developing and mentoring Team Members using a continuous improvement mentality and will work to perpetuate a Creekstone Proud culture through attitude and actions.

Essential Functions :

• Participate in and support capacity planning and the development of day to day strategic goals for systems and software in conjunction with Warehouse Management Systems.
• Coordinate with DC Systems Support Techs, IT network manager, business application owners, and outside vendors to coordinate appropriate measures to address system failures.
• Supervise the maintenance of workstations, printers, scanners, and other DC equipment.
• Manage communications and connection solutions, including workstation connectivity, local area networks, wide area networks, wireless network, PLCs, scanning devices, and other related warehouse equipment.
• Manage input / output fleet, including PLCs, printers and scanners.
• Work with IT to perform and test systems connectivity and functionality.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems, input / output fleet, and workstations. Escalate incidents as necessary.
• Support application development teams throughout project lifecycles.
• Analyze system, server, application, network, and input / output device performance.
• Recommend, schedule, and assist with software and hardware improvements, upgrades, patches, reconfigurations, and / or purchases.
• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Create required reports in response to business needs.
• Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
• Maintain policies, procedures and associated training plans for system administration and appropriate use.
• Manage and / or provide guidance to other members of the team.
• Deliver against monthly targets using leading indicator KPIs.
• Manage and promote accountability and success promoting a Creekstone Proud Culture.
• Assist the DC Systems Support Manager as needed.