Agency Manager

Agency Manager

At Pronto Insurance, we're creating access, trust, and opportunity in the communities we serve. With deep roots in South Texas and a fast-growing presence across California and Florida, we bring local knowledge and genuine care to every interaction; making insurance simpler, more affordable, and more accessible for all. You'll join a team that believes in doing the right thing, seizing opportunities, and showing up for one another. Whether you're supporting customers in our retail locations or working behind the scenes, we're proud to be a place where ambition meets support. Here, diverse perspectives are valued.

An Agency Manager guides and maintains oversight of a team tasked to win, maintain, and expand relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Agency Manager shares in the responsibility for achieving sales, profitability, and partner recruitment objectives.

Job Duties & Responsibilities

• Represents the entire range of company products and services to assigned partners.
• Sells through partner organizations to end users in coordination with partner sales resources.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• Recruiting, training, coaching and developing sales team.
• Ensuring that the Pronto service model is practiced on a daily basis.
• Ensuring Grassroots Marketing is executed on a daily basis.
• Developing new business and maximizing growth with existing business partners.
• Ensuring that agencies are open during operating hours.
• Managers and agents / brokers are to make daily or nightly deposits.
• Driving daily sales.
• Responsible for setting monthly and quarterly goals with support from District Manager or supervisor.
• Attend sales training as needed, including off-site kickoffs and roundtables.
• Coordinating sales agent / broker activities i.e. meetings, training initiatives, grassroots etc.
• Creating agency campaigns for customer appreciation events and revenue generation.
• Attend and coordinate agent / broker attendance at local events to generate leads.
• Ensure that all payments and renewal calls are being properly done following the Pronto model.
• Ensure that cold calls are being done on all leads generated from events.
• Ensure that all claim inquiries are directed to the MGA / GA claims department.
• Analyzing monthly financial statements.
• Responsible for developing sales reports as needed.

Education & Experience Required

Required : High School diploma or equivalent; Minimum 2 years channel sales experience in a business-to-business sales environment. Employment is contingent upon getting the P&C license within a 60-day period. Computer Proficiency.

Preferred : Excellent bilingual communications skills in English and Spanish.

Behaviors

Ability to execute high level sales volume and fee generation. Demonstrates strong motivation and team building skills. Ability to teach and coach others to exceed sales goals by mastering sales processes. Effectively presents information and responds to questions from groups of managers, clients, customers, and the general public.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

Inclusion and Diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.