Host / Hostess - Ruth's Chris Steak House

Job Description

Job Description

Are you friendly, outgoing, and customer service focused ? Do you have fine dining restaurant experience?

Ruth's Chris Steak House , within Hotel Park City - in Park City Utah, is seeking a Host / Hostess.

This important position provides the first and last impression for our guests and are key to coordinating an extraordinary dining experience.

General job duties / functions :

• Answers the telephone in a timely, pleasant and courteous manner. Correctly takes, confirms and documents reservations.
• Immediately recognizes and greets arriving guests, obtains guests' names, provides names to servers and directs guests to the appropriate waiting areas.
• Obtains staffing and station assignments for all servers, service assistants, runners and bar staff from the Manager On Duty. Completes table / station chart with these assignments.
• Correctly completes all opening and side work duties of the hostess / host at the start of the shift, in a timely manner.
• Assists the Manager On Duty in planning reservations and assigning parties to appropriate tables, stations and / or servers.
• Escorts guests to their assigned table, delivers and presents menus to all guests.
• Accurately quotes waiting times to guests and correctly maintains the "wait" list.
• Informs Manager On Duty when waiting times are running over times quoted to our guests.
• Maintains cleanliness and organization of the hostess / host stand and lobby area throughout the shift.
• Practices teamwork by assisting fellow employees to enhance our guests' dining experience.
• Communicates to the Manager On Duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience.
• Acknowledges all departing guests and invites them to return.
• Completes other tasks as assigned by management.

Minimum qualifications :

Competitive pay, all our part-time & full-time positions offer excellent associate benefits, including discounts on room stays & our Spa.

Evenings preferred.