Quality Assurance Analyst Salesforce

Overview

Job Title : Quality Assurance Analyst Salesforce

Location : Remote / Hybrid

Type : Contract

Start : ASAP

Role Overview : Join a growing QA function supporting Salesforce Core, Marketing Cloud, and Data Cloud platforms. As a Quality Assurance Analyst, you will play a key hands-on role in executing and refining QA processes, collaborating closely with cross-functional teams to ensure high-quality delivery of Salesforce solutions. You will contribute to building standardized QA practices while focusing primarily on testing, defect management, and traceability within an Agile environment.

Responsibilities

• QA Execution & Support
• Perform hands-on testing across unit, integration, regression, and user acceptance levels on Salesforce ecosystems.
• Develop and execute detailed test cases, manage test cycles, and log / triage defects with clarity and accuracy.
• Collaborate with developers, product managers, and business users to understand requirements and ensure full test coverage.
• Maintain traceability matrices linking requirements, user stories, and test results.
• Support multiple workstreams with ongoing test planning and reporting.
• QA Process Adherence & Improvement
• Follow and help refine standardized QA processes for test case management, defect tracking, release gating, and sign-off.
• Use tools like Jira and Copado for test management and defect tracking, contributing suggestions for process improvements.
• Assist in maintaining QA documentation including test plans, SOPs, templates, and defect management guides.
• Test Automation & Tooling Support
• Participate in the execution of automated tests as part of CI / CD pipelines; collaborate with automation engineers to validate test coverage and results.
• Provide feedback on QA tooling effectiveness and support integration with DevOps tools as applicable.

Qualifications

Seniority level

Employment type

Job function

Industries

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