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Valet Manager
Valet ManagerRadkin LLC • Houston, TX, US
Valet Manager

Valet Manager

Radkin LLC • Houston, TX, US
10 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Job Title : Valet Manager

Department : Concierge & Valet Operations

Reports To : Director of Customer Experience / Property Manager

Location : [Insert Property Name]

Position Overview

The Valet Manager oversees all valet operations at Radkin Concierge–managed properties, ensuring exceptional guest service, smooth vehicle flow, and strict adherence to property and company policies. This role requires hands-on leadership, professionalism, and coordination with property management, residents, and concierge teams to maintain Radkin’s high service standards.

Key Responsibilities

  • Supervise all valet attendants to ensure punctuality, appearance, and adherence to Radkin service standards.
  • Maintain an organized valet operation with efficient vehicle retrieval, parking, and key control.
  • Train, coach, and evaluate team members to uphold a professional and welcoming front-drive experience.
  • Monitor daily traffic flow, adjust staffing based on occupancy and events, and ensure guest wait times remain minimal.
  • Oversee all incident reports, damage claims, and ensure timely communication with property management and Radkin leadership.
  • Enforce parking protocols, access control, and compliance with HOA or property parking policies.
  • Conduct shift briefings and maintain daily operational logs in coordination with the concierge team.
  • Coordinate with the maintenance and security departments regarding driveway or garage concerns.
  • Maintain accurate shift schedules, attendance records, and assist with payroll submissions via Paylocity.
  • Represent Radkin Concierge in a professional manner at all times through communication, grooming, and customer interaction.

Requirements

  • Minimum of 2 years of valet or hospitality management experience (luxury residential or hotel preferred).
  • Strong leadership, communication, and organizational skills.
  • Must hold a valid driver’s license with a clean driving record .
  • Ability to drive manual and automatic transmission vehicles .
  • Professional appearance and demeanor required at all times.
  • Proficiency with digital systems (Google Workspace, Paylocity, BuildingLink, TekControl, or equivalent).
  • Ability to stand, walk, and operate vehicles for extended periods.
  • Must be available for flexible shifts including weekends and holidays.

    • Compensation and Benefits

  • Hourly or salaried (depending on property size and contract scope).
  • Eligible for Radkin Concierge employee perks and company benefits after the probationary period.
  • Opportunities for career growth across Radkin properties throughout Florida and future expansion markets.

    • Would you like me to tailor this for a specific property (e.g., 321 at Water’s Edge or The Concorde) and format it in Paylocity’s job posting format (with separate “Job Summary,” “Essential Duties,” “Qualifications,” etc.)? That version will fit perfectly in the system’s text fields.

    You said :

    This will be for a new building in St. Petersburg called Art House

    ChatGPT said :

    Perfect — here’s the final version of the Radkin Concierge “Valet Manager” job posting specifically customized for Art House, St. Petersburg , written in Paylocity’s internal posting format (ready to copy / paste directly into the “Job Description” and “Requirements” fields when opening the position) :

    Job Title : Valet Manager

    Location : Art House – St. Petersburg, FL

    Department : Concierge & Valet Operations

    Reports To : Director of Customer Experience – Radkin Concierge

    Job Summary

    Radkin Concierge is seeking an experienced and professional Valet Manager to oversee front-drive and valet operations at Art House , a luxury residential property in downtown St. Petersburg. The Valet Manager ensures seamless guest and resident experiences, efficient vehicle flow, and strict adherence to Radkin and property service standards. This position requires hands-on leadership, attention to detail, and exceptional customer service skills.

    Essential Duties and Responsibilities

  • Supervise all valet attendants to ensure consistent professionalism, appearance, and performance.
  • Maintain organized valet operations, including vehicle tagging, key control, and log documentation.
  • Lead daily shift briefings and coordinate closely with concierge and management teams.
  • Monitor driveway and garage activity to ensure safety, efficiency, and resident satisfaction.
  • Train and mentor valet staff in Radkin’s service protocols and safety procedures.
  • Handle guest concerns, damage claims, and incident reporting in a timely and professional manner.
  • Adjust staffing and scheduling based on occupancy levels, events, and operational needs.
  • Maintain accurate timekeeping and assist with payroll processing in Paylocity.
  • Conduct regular vehicle inventory and monitor parking compliance with property rules.
  • Liaise with Property Management, Security, and the Director of Customer Experience regarding operational updates.
  • Ensure all front-drive and valet areas reflect Radkin’s polished, luxury brand standards.

    • Compensation & Benefits

  • Status : Full-Time, Exempt
  • Compensation : Based on experience; includes performance incentives.
  • Eligible for Radkin Concierge benefits after the standard probationary period.
  • Opportunities for advancement within Radkin Concierge’s Florida portfolio and future market expansions.

    • About Radkin Concierge

    Radkin Concierge delivers premium front-of-house and valet management services to luxury condominium and resort communities throughout Florida. We take pride in creating memorable experiences through professionalism, innovation, and hospitality excellence.

    Requirements :

    Qualifications and Requirements

  • Minimum 2 years of experience in valet, hotel, or luxury residential management.
  • Strong leadership and communication skills with the ability to manage diverse teams.
  • Valid Florida driver’s license and clean driving record (MVR required).
  • Must be able to drive both manual and automatic transmission vehicles.
  • Professional appearance and polished demeanor at all times.
  • Comfortable working outdoors and standing for long periods.
  • Proficiency in digital systems such as Google Workspace, Paylocity, and property access software (BuildingLink, TekControl, etc.).
  • Flexible schedule including weekends, evenings, and holidays.
  • Exceptional problem-solving and customer service skills.
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