Customer Service Specialist

Job Title : Credit Analyst

Location : Westbrook, ME (2 days onsite every week)

Duration : Long Term Contract

Client Name : Confidential

Industry / Domain : Healthcare

This role is basically for a Financial Shared Services Associate, someone who handles billing, collections, data entry, and customer account updates.

In short :

You’ll be calling or emailing customers about past-due bills, entering and reviewing financial data (like invoices or payments), and working with other departments to resolve billing or payment issues.

Type of person needed :

• Good with computers and data entry
• Has strong communication and customer service skills
• Detail-oriented and organized
• Comfortable working with Excel or SAP (optional)
• Patient and professional on phone / email

In simple terms :

They want a detail-focused, polite, and computer-savvy customer service rep who can handle billing and collections work in a corporate office setting.