Helpdesk Support Engineer

About The Company

One of our rapidly growing clients in the Asset Management space is looking to hire a Helpdesk Support Engineer to join their NYC headquarters. This role reports directly into the Head of IT and comes with lots of opportunity for growth and mentorship.

Responsibilities

• Provide high-quality level 1-2 support for all end users including C-Suite located primarily in the US and some in the UK
• Troubleshoot Windows 10, Office 365 and many other desktop applications
• Setup and deploy workstations, printers, desk phones for new users
• Support Microsoft 365 and Google Workspace environments
• Manage and administer endpoints via Endpoint Manager
• Manage and monitor patching / updates
• Create documentation for end users
• Learn the IT landscape and be a backup to the Head of IT

Requirements

Pluses

Salary Range

$70,000-$110,000

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Staffing and Recruiting

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