Digital Training Facility Manager [DTFM] - Willow Grove (Phila), PA (CONUS ) - Digital Training Facility Management (DTFM) (DTFM063)

Digital Training Facility Manager

ProSidian Consulting is seeking a Digital Training Facility Manager to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training. This DoD / Military Sector Role is a W-2 Employee Labor Category Position located at or near Willow Grove (Phila), PA - CONUS | AC / RC : RC | ACOM : USARC.

The Digital Training Facility Manager regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure the Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools / facilities / assets and collaborating with all network DTFMs in other campus locations.

Responsibilities include the following :

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and interacting with Enterprise Management System (EMS) Technicians
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
• Partners with other appropriate entities to create secure lab environments.
• Performing with hands-on equipment, operation, and on-site operations
• Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
• Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
• Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
• Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)

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