Customer Experience SpecialistSt. Joseph's/Candler • Savannah, GA
Customer Experience Specialist
St. Joseph's/Candler • Savannah, GA
30+ days ago
Job type
- Full-time
Job description
- Position Summary Serves as primary link for customers to laboratory service. Performs patient registration, order entry and order review recommending appropriate process changes. Prints custom requisitions, dispatches couriers, distributes reports, answers client telephone inquiries, and processes requests for client supplies. Processes patient specimens using computerized systems. Collects blood and other specimens from neonates, infants, pediatric, adolescent, adult, and geriatric patients. Successfully performs capillary punctures, using sound judgement to make decisions about acceptability of sample type, volume, and integrity. Follows written guidelines for identifying patients and labeling specimens.
- Education Certificate - Preferred
- Experience 1 Year Phlebotomy - Preferred
- License & Certification Valid driver's license and clean driving record - Required
- Core Job Functions Organizes daily workload to achieve acceptable performance outcomes, recognizing weak areas and implementing appropriate resolution. Adapts readily to changes in workload and stressful situations, demonstrates confident and supportive behavior. Shows initiative to know where the focus is needed. People are greeted promptly and courteously, making every effort to always attempt to understand the customer’s needs and responds accordingly. Answers telephone queries courteously and efficiently. Performs patient registration quickly and accurately utilizing Meditech or other applications to ensure proper billing and report routing. Performs general lab duties Maintains working area in an organized and sanitary condition. Assists in training new co-workers, documenting training. Verify receipt of specimens into the proper areas of testing and placing appropriate samples onto instrumentation for testing. Handling quality control issues with specimen integrity using established guidelines. Assists Medical technologist with other specimen duties as assigned. Answers client inquiries accurately and professionally. Possesses knowledge of laboratory operations necessary to serve as a primary resource to clients/patients. Provides information regarding departmental policies, operations and procedures as requested, referring only non-routine requests. Interacts professionally and tactfully with internal and external customers. Recognizes client needs and responds effectively. May be expected to perform venipuncture. Coordinates and logs the efficient dispatch/routing couriers to ensure prompt pick-up of laboratory specimens. Performs appropriate quality checks in physician offices and upon receipt in laboratory, adhering to specimen handling procedures so that accurate results are obtained. Properly documents supply requests from clients, coordinates delivery and communicates with client if supplies will be delayed. Verifies patient identification prior to specimen collection and properly labels specimen at bedside and chair side using standard method documented in procedure manual(s). Performs venipuncture an capillary collections on adults and children. Specimen collections, with actual collection times are verified within designated time frame.
Create a job alert for this search
Customer Experience Specialist • Savannah, GA
Similar jobs
Lancesoft is seeking an experienced CT Tech for an exciting Travel Allied job in Savannah, GA.Shift: 3x12 hr days Start Date: 04/06/2026 Duration: 13 weeks Pay: $2100 / Week.We’re proud to be recog...Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...Show more We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...Show more 
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more
About the job Client Experience Coordinator.In this role, you'll be a friendly, reliable point of support for our clients-handling communication, coordinating requests, and helping ensure every int...Show more
Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...Show more Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more 
We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.Show more
We are seeking detail-oriented and customer-focused individuals to join our team as.In this role, you will support clients throughout the travel planning process by providing information, coordinat...Show more
Booking & Reservations Specialist.United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe.Booking & Reservations Specialist.We are expanding our team and seeking...Show more
Pulse Healthcare Services is seeking an experienced CT Tech for an exciting Travel Allied job in Savannah, GA.Shift: 3x12 hr nights Start Date: 03/30/2026 Duration: 13 weeks Pay: $1878.About Pulse ...Show more Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more We are seeking motivated and organized individuals to join our team as.Experience Planning Coordinators.In this role, you will assist clients with planning and coordinating memorable travel and lei...Show more 
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
Travel CT Tech - $2100 / Week
Lancesoft • Savannah, GA, US
Full-time
Last updated: 1 day ago • Promoted
Remote Work – Product Assessments - $25-$45 per hour (No Experience)
Online Consumer Panels America • Savannah, Georgia, US
Remote
Part-time +1
Last updated: 30+ days ago • Promoted
Data Entry Product Support - No Experience
GLOCPA • Savannah, Georgia
Full-time
Last updated: 30+ days ago • Promoted
Survey Taker: Earn up to $25 per survey (Remote)
Earn Haus • Skidaway Island, GA, US
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required
Apex Focus Group LLC • Savannah, Georgia, United States
Remote
Part-time
Last updated: 23 days ago • Promoted
Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)
Apex Focus Group LLC • Savannah, Georgia, United States
Remote
Full-time
Last updated: 23 days ago • Promoted
Remote Customer Service - Benefits Specialist (50k-90k per year)
Professional Careers • Garden City, Georgia
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Client Experience Coordinator
Blyss Journeys • Savannah, GA, United States
Full-time
Last updated: 4 days ago • Promoted
To Go Specialist
LongHorn Steakhouse • Savannah, GA, US
Full-time
Last updated: 30+ days ago
Earn Cash From Taking Surveys Online
Earn Haus • Skidaway Island, GA, US
Full-time +1
Last updated: 30+ days ago • Promoted
Data Entry Product Support - $45 per hour - No Experience
GL Inc. • Savannah, Georgia
Full-time
Last updated: 30+ days ago • Promoted
Client Experience & Journey Coordinator/Remote
Effortless travel solutions ETS • Savannah, Georgia, United States
Remote
Part-time
Quick Apply
Last updated: 30+ days ago
Booking & Reservations Specialist
Xperience Xscape Travels • Savannah, Georgia, United States
Remote
Full-time
Quick Apply
Last updated: 19 days ago
Travel CT Tech - $1878.61 / Week
Pulse Healthcare Services • Savannah, GA, US
Full-time
Last updated: 2 days ago • Promoted
WFH - Product Assessments - $25-$45 per hour (No Experience)
Online Consumer Panels America • Savannah, Georgia, US
Remote
Part-time +1
Last updated: 30+ days ago • Promoted
Experience Coordinator/Remote
Effortless travel solutions ETS • Savannah, Georgia, United States
Remote
Part-time
Quick Apply
Last updated: 30+ days ago
Delivery Driver - No Experience Needed
DoorDash • Savannah, GA, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Remote Part-Time Survey Job – No Experience Needed, Up to $25 Each
Earn Haus • Savannah, GA, US
Remote
Full-time +1
Last updated: 30+ days ago • Promoted