Police Dispatcher Entry-Level

Salary : $81,024.00 - $103,416.00 Annually

Location : 300 L Street; Antioch, CA

Job Type : Full-time, Regular

Job Number : 2700-26 / 2

Department : Police Department

Opening Date : 01 / 26 / 2026

Closing Date : Continuous

Description

Competitive Monthly Cafeteria Benefit Plan Contribution for Medical Benefits!

Bilingual Incentive Pay, Educational Incentive Pay, POST Certificate Incentive Pay and so much more!

This is a continuous posting and job posting may close at any time. Applicants are encouraged to apply as soon as possible.

The City of Antioch is currently accepting applications for the Police Dispatcher position located within the Antioch Police Department The Police Dispatcher evaluates response necessary as dictated by a given request for service.

BENEFIT INFORMATION

Collective Bargaining Representation : Antioch Police Officers Association (non-sworn) Bargaining Unit and Tentative Agreement | Benefits

• Benefits : Cafeteria Plan (City of Antioch pays 100% of Kaiser rate, up to family tier) | CalPERS Medical Health Plans | Vision (VSP) | Dental (Delta Dental)
• Retirement : CalPERS Classic Members 2.7% @ 55, New PEPRA Members 2% @ 62
• 457 Deferred Compensation Option
• Life Insurance
• Tuition Reimbursement
• Full Gym on Premises

PLEASE NOTE :

Public Safety Dispatcher WRITTEN TEST INFORMATION

Commission on P.O.S.T. Entry-Level Dispatcher Selection Test Battery :

The Commission on POST Dispatcher Exam is a standardized test designed to measure the verbal, reasoning, memory, and perceptual abilities necessary for public safety dispatcher work. It is a requirement for candidates seeking employment in this field and is part of the POST Entry-Level Dispatcher Selection Test Battery. The exam consists of eleven brief tests that assess various abilities, including the ability to quickly and accurately compare letters and numbers presented orally and in written form, and the ability to shift back and forth between two or more sources of information. The entire test battery takes about 2.5 to 3 hours to complete, including a short break. The POST Entry-Level Dispatcher Selection Test Battery Examinee Guide provides information about the test. Because the test measures general abilities, there is no study guide or reading list for the test. It is recommended that you familiarize yourself with the test formats shown in the Examinee Guide. If you are not accustomed to test-taking in general, or if you tend to get tense in testing situations, you may find it helpful to practice doing activities similar to those described in the Examinee Guide.

NOW ACCEPTING ONLINE NTN SCORES : National Testing Network directly contracts with public safety departments across the country to test candidates for jobs. Once a candidate completes this simple online process, information and test scores will be sent directly to each department. Applicants may submit their NTN scores directly to the City of Antioch via the NTN website EMERGENCY COMMUNICATIONS Jobs | Find Public Safety Jobs | National Testing Network .

SUMMARY DESCRIPTION

Under general supervision, performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying 9-1-1, emergency, and non-emergency calls for service for the cities of Antioch and Brentwood, as well as Antioch Animal Control; inputs calls into CAD (computer aided dispatch); dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

Examples of Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and / or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Typical Qualifications

Knowledge of :

Ability to :

ENTRY LEVEL CANDIDATES :

Education / Training :

Experience :

LATERAL CANDIDATES :

Education / Training :

Experience :

License or Certificate :

Criminal Record :

All Police Dispatchers shall not have been convicted of any felony. A misdemeanor conviction may result in applicant disqualification and employee disciplinary action, up to and including termination. A complete background investigation will be conducted prior to hire.

TYPING CERTIFICATE REQUIREMENT :

A typing certificate, validated within the last six (6) months, must be attached to your on-line application. Certificates indicating a typing speed of at least 45 net words per minute (wpm) will be accepted from a recognized employment agency, business school, or adult school. NO ON-LINE TYPING CERTIFICATES WILL BE ACCEPTED.

The certificate MUST :

1. Indicate it was a 5-minute timed exercise

2. Show the number of errors

3. Show the gross wpm

4. Show the net wpm (calculated by deducting 2 wpm for each error)

Information regarding in-person typing certificates may be found on the East Bay Works website Typing Certification Test | East Bay Works.

The City reserves the right to refuse any certificate and require a re-test. If a valid typing certificate is not submitted at the time of application, your application will be disqualified.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Supplemental Information

EEO / ADA : The City of Antioch is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-779-7020 or HR@antiochca.gov prior to the final filing date.

BENEFITS :

$800 per year reimbursement for books, tuition and mileage

Dispatchers

2.5% / month for Intermediate Post Certificate / AA Degree

5% / month for Advanced Post Certificate / BA / BS Degree

Lead Dispatchers

2.5% / month for Intermediate Post Certificate / AA Degree

5% / month for Advanced Post Certificate / BA / BS Degree

01

I understand the following : I MUST complete each section of the job application in full (i.e., reason for leaving). Incomplete applications will NOT be accepted. I must enter work history for the past ten (10) years and include any other pertinent experience, education, and training I possess. A resume will be accepted; however, it will not be accepted in lieu of a fully completed application.

02

Are you currently employed as a Police Dispatcher?

03

Have you worked in the capacity of a Police Dispatcher in the State of California for at least two (2) years?

04

Please describe any specialized training and / or courses you have received related to this position such as law enforcement telecommunications.

05

Do you have the ability to type or enter data accurately at a minimum of 45 net words per minute and have you uploaded a copy of your typing certificate to your application?

06

Have you successfully completed the P.O.S.T. Basic Dispatcher course?

07

Do you possess a POST certification in Basic Police Dispatch?

08

Please select how much experience you possess in a law enforcement agency in the capacity of public safety dispatcher that included utilization of a computer aided dispatch system to perform job duties.

09

Applicant Acknowledgement : I understand that this position requires that I possess and maintain a valid California driver's license by the time of appointment.

10

Applicant Acknowledgement : I fully recognize that under California law, individuals must clearly demonstrate their personal, medical, and psychological fitness to serve in the position of a Police Dispatcher.

11

Applicant Acknowledgement : I acknowledge Commission on POST Public Safety Dispatcher Candidate Selection Standards must be met and include background, medical, psychological and written examination requirements. I acknowledge that I may obtain additional information regarding these standards directly on the Commission on POST website https : / / post.ca.gov / public-safety-dispatcher-candidate-selection-standards.

12

Applicant Acknowledgment : I understand the City of Antioch is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. The City of Antioch prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City of Antioch are based on business needs, job requirements, and individual qualifications, without regard to race, color, age, religion or belief, gender, sexual orientation, ability, family or parental status, or any other status protected by state and federal law. We do not tolerate discrimination or harassment based on any of these characteristics.

13

Applicant Acknowledgement : This position requires evenings, weekends, holidays, and overtime. In some instances, this availability may be mandatory. Would this present any challenges for your schedule?

Required Question