Colleague Relations Associate

Join Hartford HealthCare At A Transformative Moment

Hartford HealthCare is launching a new Centralized Colleague Relations Departmenta strategic, system-wide function designed to elevate how we support our 40,000+ colleagues across the organization. This is a unique opportunity to help build a best-in-class model from the ground up, driving consistency, fairness, and proactive solutions that strengthen the colleague experience.

As a key member of this newly created team, you will apply data-driven insights, standardized practices, and deep HR expertise to deliver meaningful, sustainable impact. You will play a critical role in shaping how colleagues are supported, heard, and empowered across Hartford HealthCare for years to come. Help us define the future of Colleague Relationsjoin us and make your mark.

The Colleague Associate is an entry-level role that manages a high volume of routine colleague relations matters. This role serves as the primary point of contact for delivering prompt, professional, and customer-centric HR support. Responsibilities include but are not limited to the following:

1. Coordinates case life cycle from opening through triage and resolution.
2. Maintain appropriate case documentation and case tracking.
3. Compile data related to submitted cases, identify trends per Business Unit/Region.
4. Helps address basic employee relations inquiries and policy issues, such as attendance concerns, under guidance and established procedures.

Qualifications

Education: Bachelors in Business, Human Resources or related field or 5 years of equivalent experience

Experience: 1 year of HR experience required. Previous employee relations experience preferred.

Skills & Abilities: Ability to uphold strict confidentiality of HR information. Strong customer service orientation. Strong attention to detail. Proficiency in Microsoft Office and a willingness to learn HRIS platforms. Ability to interface with internal and external stakeholders at all levels. Willing and able to travel between HHC locations as needed.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.