Agentic AI Operations Lead - Operations Department

Agentic AI Operations Lead - Operations Department

MedeAnalytics is on a mission to become an agentic AI-centric organization, streamlining operations, enhancing productivity and elevating customer experiences through intelligent automation. As our Agentic AI Leader , you'll lead the charge in identifying, designing and deploying autonomous agents and workflow automations across the enterprise.

This is a strategic, cross-functional role that blends visionary thinking with hands-on execution. You'll work with teams across the company to reimagine business processes, reduce manual effort, and unlock new levels of operational excellence using the latest in Agentic AI, LLMs, and orchestration platforms.

Essential Duties and Responsibilities :

• Identify and prioritize opportunities for agentic AI and workflow automation across departments
• Lead discovery sessions to map current-state processes and design future-state AI-enhanced workflows
• Evaluate and implement autonomous agent frameworks and orchestration tools
• Write product requirements, user stories, and success metrics for AI-driven solutions
• Collaborate with engineering, data science, and product teams to build and deploy automation systems
• Monitor performance, reliability, and ROI of deployed agents
• Evangelize agentic AI across the organization through education, demos, and change management
• Stay current on emerging AI technologies and best practices to inform strategy and execution
• Design and implement AI governance frameworks to ensure responsible deployment and oversight
• Use data analytics to measure impact, optimize agent performance, and inform prioritization

Essential Education, Experience, and Interests :

Preferred :

Success Metrics :

Enhanced customer satisfaction through faster, smarter service delivery

Adoption and trust in agentic AI systems across teams

Additional Information :

MedeAnalytics believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $125,000 – $135,000 USD. While this position is not bonus-eligible, it is part of our comprehensive total rewards program, which includes competitive benefits and opportunities for professional growth.

Benefits Include :

Comprehensive Medical, Dental, and Vision Coverage – Effective the first of the month following your start date

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

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