Talent.com
Oncology Care Navigator Program Lead
Oncology Care Navigator Program LeadSyneos Health/ inVentiv Health Commercial LLC • Philadelphia, PA, United States
Oncology Care Navigator Program Lead

Oncology Care Navigator Program Lead

Syneos Health / inVentiv Health Commercial LLC • Philadelphia, PA, United States
29 days ago
Job type
  • Full-time
Job description

Description

You creatively strategize, motivate clinicians, and elicit achievement.

The Oncology Care Navigator Program Lead (OCNPL) is responsible for proactively developing and evolving the Oncology Care Navigator program. This includes leading the Care Navigator team to support the patient journey and enhance the patient experience through patient-based initiatives such as virtual education.

This role reports to the National Program Director (NPD) to drive strategic direction in collaboration with the client and program lead. The Program Lead supports the NPD by offering critical insights that enable effective program delivery and ongoing optimization. This includes active participation in meetings with both the client and the NPD to ensure alignment and strategic execution.

Key Job Responsibilities

(Duties may include, but are not limited to, the following)

Operational Management

  • Oversee daily operations of assigned programs, ensuring compliance with customer and Syneos Health standards.
  • Maintain strong understanding of all technology components of the program, ensuring the team is trained and competent in using relevant platforms.

Team Supervision

  • Directly supervise Care Navigator Managers, providing feedback and coaching to elevate performance.
  • Monitor team achievement, goals, and business plans in alignment with the national program strategy.
  • Program Delivery

  • Ensure successful delivery of program goals and assignments while maintaining high-quality standards.
  • Deliver on all program KPIs and SLAs.
  • Stakeholder Collaboration

  • Build strong relationships with internal and external stakeholders to ensure effective communication and collaboration.
  • Collaborate with J&J partners and vendors to compliantly advance program outcomes.
  • Maintain consistent and effective communication with functional leaders and partners.
  • Performance Monitoring

  • Track program deliverables against the Statement of Work (SOW) and delivery dates, ensuring all standard deliverables are met.
  • Manage program governance, quarterly business reviews (QBRs), and program budgets.
  • Risk Mitigation

  • Proactively identify and address potential risks to program success, escalating issues as needed.
  • Requirements

  • BS / BA Degree required; Master's degree in a related field preferred
  • 5+ years of pharmaceutical industry and / or clinical experience
  • 3+ years of people leadership experience, preferably managing national-level nurse teams
  • Proven strategic planning and analytical experience
  • Documented problem-solving skills, proactive approach, and program curiosity
  • 2+ years of telephonic / virtual oversight experience with strong technical skills preferred
  • Strong interpersonal (written and verbal) communication skills
  • Excellent organizational skills, especially in project planning, implementation, and cross-functional team management
  • Proficiency in Salesforce and Microsoft Office, especially Excel and PowerPoint
  • At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

    Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

    W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

    Syneos Health companies are affirmative action / equal opportunity employers (Minorities / Females / Veterans / Disabled)

    Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

    AtSyneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

    7770

    400000756

    Create a job alert for this search

    Care Navigator • Philadelphia, PA, United States

    Related jobs
    Travel Nurse RN - Long-Term Care in Eagleville, PA

    Travel Nurse RN - Long-Term Care in Eagleville, PA

    TravelNurseSource • Eagleville, PA, US
    Full-time
    TravelNurseSource is working with Titan Medical Group to find a qualified Long-Term Care RN in Eagleville, Pennsylvania, 19408!. Titan Medical is looking for travelers to fill a Travel LTC position ...Show more
    Last updated: 30+ days ago • Promoted
    Critical Care

    Critical Care

    CompHealth • Darby, Pennsylvania, US
    Full-time
    Critical Care physician job in Pennsylvania : Though your CompHealth recruiter will be your single point of contact, they're backed by dozens of specialized teams, giving them the ability to focus ...Show more
    Last updated: 30+ days ago • Promoted
    Well-being Navigation Care Guide

    Well-being Navigation Care Guide

    VirtualVocations • Philadelphia, Pennsylvania, United States
    Full-time
    A company is looking for a Well-being Navigation Care Guide.Key Responsibilities Acts as the central facilitator to patients, supporting them through all stages of care Identifies barriers to he...Show more
    Last updated: 1 day ago • Promoted
    Care Navigation Coordinator

    Care Navigation Coordinator

    VirtualVocations • Philadelphia, Pennsylvania, United States
    Full-time
    A company is looking for a Care Navigation Resource Coordinator.Key Responsibilities Support the care navigation team by communicating with post-acute providers and assisting in discharge plannin...Show more
    Last updated: 1 day ago • Promoted
    Travel Nurse RN - Long-Term Care - $2,006 per week in Eagleville, PA

    Travel Nurse RN - Long-Term Care - $2,006 per week in Eagleville, PA

    TravelNurseSource • Eagleville, PA, US
    Full-time
    TravelNurseSource is working with GetMed Staffing to find a qualified Long-Term Care RN in Eagleville, Pennsylvania, 19408!. GetMed Staffing is searching for a strong Long Term Care RN to assist our...Show more
    Last updated: 30+ days ago • Promoted
    Medical Director - Post-Acute Care Management - Care Transitions - Remote

    Medical Director - Post-Acute Care Management - Care Transitions - Remote

    UnitedHealth Group • Philadelphia, PA, United States
    Remote
    Full-time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show more
    Last updated: 30+ days ago • Promoted
    Medical Director - Epilepsy Program

    Medical Director - Epilepsy Program

    HealthEcareers - Client • Lawrence, NJ, USA
    Full-time +1
    Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology.Capi...Show more
    Last updated: 30+ days ago • Promoted
    Open Access Coordinator

    Open Access Coordinator

    U. S. Digestive Health • Lansdale, PA, US
    Full-time
    Open Access Supervisor and Manager.Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients sc...Show more
    Last updated: 9 days ago • Promoted
    Pennsylvania Care Management Coordinator

    Pennsylvania Care Management Coordinator

    VirtualVocations • Philadelphia, Pennsylvania, United States
    Full-time
    A company is looking for a Care Management Support Coordinator II to join their team.Key Responsibilities Conduct telephonic outreach to members for enrollment into Case Management programs Prov...Show more
    Last updated: 5 hours ago • Promoted • New!
    Care Navigator - Hybrid

    Care Navigator - Hybrid

    Blackbird Health • Media, PA, US
    Full-time
    At Blackbird, we envision a world where every child receives the care and support they need to thrive—emotionally, socially, and developmentally. That's why we're transforming how pedi...Show more
    Last updated: 4 days ago • Promoted
    Intake Representative (Acute)

    Intake Representative (Acute)

    KabaFusion • Hammonton, NJ, US
    Full-time
    Come join an exciting and innovative company that puts the “care” back in healthcare!.Why do Intake Representatives want to work here? The reason people love working for KabaFusion is b...Show more
    Last updated: 15 days ago • Promoted
    Operations Coordinator

    Operations Coordinator

    Assist America Services Inc • Princeton, NJ, US
    Full-time
    The Operations Coordinator serves as the primary point of contact for customers seeking travel related assistance.This role is responsible for the accurate coordination of case management for all a...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager

    Program Manager

    VirtualVocations • Hamilton, New Jersey, United States
    Full-time
    A company is looking for a Clinical Team Operations Leadership Program Manager.Key Responsibilities Lead the planning, execution, and delivery of complex programs aligned with business objectives...Show more
    Last updated: 30+ days ago • Promoted
    Healthcare Project Delivery Manager

    Healthcare Project Delivery Manager

    VirtualVocations • Hamilton, New Jersey, United States
    Full-time
    A company is looking for a Product Delivery Manager specializing in Healthcare, particularly in Medicaid and Medicare.Key Responsibilities Drive end-to-end delivery of high-impact healthcare proj...Show more
    Last updated: 5 hours ago • Promoted • New!
    Referral Program Coordinator

    Referral Program Coordinator

    VirtualVocations • Hamilton, New Jersey, United States
    Full-time
    A company is looking for a Referral Program Coordinator.Key Responsibilities Process internal, incoming, and external referrals for Ambulatory services, procedures, and medications Obtain prior ...Show more
    Last updated: 30+ days ago • Promoted
    Associate Program Director, Lung Transplantation

    Associate Program Director, Lung Transplantation

    Jefferson Health • Philadelphia, US
    Full-time
    Jefferson has long been a sought-after destination for next-generation pulmonary care.In 2017, with a transformational investment from the Kormans, our lung program was elevated to the national sta...Show more
    Last updated: 30+ days ago • Promoted
    Healthcare Product Delivery Manager

    Healthcare Product Delivery Manager

    VirtualVocations • Philadelphia, Pennsylvania, United States
    Full-time
    A company is looking for a Product Delivery Manager in Healthcare, focusing on Medicaid and Medicare.Key Responsibilities Drive end-to-end delivery of high-impact healthcare projects modernizing ...Show more
    Last updated: 4 days ago • Promoted
    Cardiology

    Cardiology

    CompHealth • Quakertown, Pennsylvania, US
    Full-time
    Cardiology physician employment in Pennsylvania : Quakertown, Pennsylvania, offers physicians a compelling blend of professional opportunity and high quality of life. Situated in Bucks County, this ...Show more
    Last updated: 30+ days ago • Promoted