Server

Job Description

Job Description

ABOUT US

Card Kingdom is an online retailer that specializes in selling and buying Magic : The Gathering singles. Noted for their love of the community and game, Card Kingdom serves players all over the world. In addition to its eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House, with locations in Seattle and Bellevue, and Portland.

Our Mission : We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world.

Our Benefits : Excellent health benefits, generous PTO, paid parental leave, safe harbor 401k match, paid holidays and employee discounts. We are a family friendly culture that supports work life balance.

Location : Card Kingdom’s headquarters are located on Queen Anne Hill, just a short drive to Mox Seattle in the Ballard neighborhood.

The Server is tasked with delivering exceptional customer service in an establishment that encourages a rich customer experience around gaming and creative play in addition to enjoying quality food and craft beverages. Based on our focus around the customer experience our Servers handle a large numbers of tables. General functions include guest interaction, coffee and beverage preparation, food and beverage delivery, all while maintaining a clean working environment and friendly disposition. Following our standards and steps of service the Server plays a very customer centric role in ensuring an experience of the highest quality with exceptional food and beverage choices.

Role Objectives

• Successfully completes all major area functions including customer experience, food & beverage deliver, beverage preparation, stocking the back and server stations.
• Ensure guests overall restaurant experience by providing prompt, quality service with the customer’s best interest in mind and ability to remedy errors on our part.
• Adherence to processes and guidelines.
• Learn about and share knowledge of food & beverage menu, specials and promotions.
• Maintains high quality standards including, but not limited to, adhering to our steps of service, operational guidelines and FOH standards for customer experience.
• Always have time for the customer.
• One Server will be assigned to close customer checks by working with the other Servers.
• Greet customers in a timely manner and determine how to best facilitate their request.
• Support other areas of restaurant operations as needed.
• Ensures beverages are prepared to recipe and proportioned correctly.
• Other duties as assigned.

Qualifications

Preferred Skills

Location / Work Schedule

Job Type / Salary

Benefits :

Equal Opportunity Employment : We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.