Clinical Services Representative - CHILDREN'S - NICU - PRN

Clinical Services Representative

The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision.

Responsibilities

Job Standards and Performance Expectations

Patient Medical Record

Assembles and maintains the patient chart from admission to discharge.

• Collects all printouts and files in charts, runs necessary reports, and retrieves data as requested by physicians and nurses.
• Orders necessary equipment and unit supplies and maintains adequate inventory levels.
• Consistently processes patient orders, requests for exams and other ancillary services, such as x-rays, lab tests and transportation accurately and timely.
• Coordinates patient admissions, transfers and discharges.
• Retrieves medications from the pneumatic tube system and / or pharmacy and delivers the medications to the nurse and / or place medications in a secure location as determined by the nurse manager.

Quality

Assist nursing staff with retrieving medications from pneumatic tube system and places medication in appropriate locations for administration by nurse.

Collaboration & Partnership

Call physicians for consults and notifies the nursing staff of the consultation.

Other Duties as Assigned

Performs other duties as assigned or requested.

Qualifications

Education - High School or equivalent

Training - Medical Terminology or Medical Assistant Training preferred. Cerner (CIS)

Special Skills - Communication, Customer Service, Computer Skills. Knowledge of medical terminology. Able to use office equipment and multi-task.

Licensure - Current BLS certification only required in mental health departments