Brooksource is searching for an Workstation Support Analyst I for our Fortune 200 Energy partner based out of Columbus, IN for a 36-month contract with potential for extension or hire.
Main location will be Columbus, IN Operation Center (2727 Central Ave, Columbus, IN 46201) and will support several other Operation Centers in the eastern, central and southern part of Indiana. Sites supported include Columbus, Bloomington, Franklin, Martinsville, Bedford, Seymour, Greensburg, Shelbyville, Clarksville, Corydon, Madison and Salem. Worker will need to travel via their own vehicle to other sites. Travel to sites outside of the main Operations Center would be reimbursable based on standard mileage rate.
Responsibilities :
- Installs, changes, and repairs minor problems of personal computer hardware and software systems.
- Gives technical assistance and training to system users.
- Answers client's inquiries concerning systems operation.
- Diagnoses system hardware, software, and operator problems.
- Recommends or performs remedial actions to correct problems based on knowledge of system operation.
- Requires excellent working knowledge of personal computers and peripherals.
Requirements :
Must have at least one of the following :1 year IT Workstation Support experience (additional credit will be given for IT experience within the Company).OR2 year degree in a computer related field with Microsoft Certifications.Must be able to see, hear, talk, and write to fulfill requirement of daily interaction with internal customers, co-workers, other departments, supervisors, and managers.Must be able to comprehend, retain, and follow oral and written communications to carry out work assignments.Must be able to operate a personal computer, phone equipment, copier, pagers, and related office equipment.Must be able to work as part of a team as well as independently.Must be able to interact with external and / or internal customers in a pleasant, courteous, and tactful manner, and demonstrate the ability for handling personal contact with customers in a way that will insure good customer relations.Must have demonstrated the ability to perform work accurately and efficiently.Must have effective communication skills.Must be willing to accept special job assignments within or outside the current job assignment.Must be willing to work irregular hours, shift schedules, and / or overtime as neededLogistics :
Location : Columbus Office - Columbus, INTravel to various sites in Central, Eastern and Southern IN may be required (milage reimbursed)Environment : Fully Onsite (M-F)Compensation : $25 / hrW2 Only - We are unable to provide sponsorship currently (US Citizen & GC holder only)Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.