Director of Retail Stores

Join to apply for the Director of Retail Stores role at Tuckernuck

Join to apply for the Director of Retail Stores role at Tuckernuck

Salary : Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime.

Reports to : Maddy Grayson, Co-Founder

Travel : May require occasional travel

Position Overview

We are a dynamic, fast-growing fashion company committed to helping our customers find the fun in their busy lives. As we continue to expand our retail footprint and elevate our brand presence, we are seeking a Director of Retail Stores to lead and oversee the entire retail division.

This role is responsible for motivating and inspiring store teams to achieve company objectives and performance metrics, while managing resources efficiently to maximize productivity and profitability. The Director of Retail Stores will champion our brand standards in selling, service, and merchandising, and will lead by example with integrity, honesty, and deep operational knowledge. Additionally, the Director will ensure that all security and operational procedures are consistently upheld across all locations.

Core Responsibilities

Retail Strategy, Operations & Performance

• Develop and execute short- and long-term strategies to drive store performance, increase revenue, and support overall brand growth.
• Translate company goals into actionable retail initiatives.
• Oversee daily operations across all retail locations, ensuring brand consistency, exceptional customer service, and adherence to operational standards.
• Implement best practices to improve processes and efficiency.
• Lead, coach, and inspire store managers and their teams, driving engagement, accountability, and results.
• Build a strong bench of talent through thoughtful succession planning and performance development.
• Establish KPIs and operating metrics; monitor performance and implement action plans to optimize productivity, conversion, and customer satisfaction.
• Develop and manage store budgets, analyze P&Ls, and maintain strong cost control while delivering a best-in-class customer experience.
• Maintain a customer-first culture, ensuring every interaction reflects our brand values and delivers a high-touch, personalized experience.

Growth, Merchandising & Market Insights

Minimum Qualifications

Knowledge / Skills / Abilities

Tuckernuck Core Values

The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.

Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Tuckernuck offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in this application or hiring process to accommodate a disability, you may request an accommodation at any time.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Industries

Retail Apparel and Fashion

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