Food and Beverage Operations Assistant (CHARLOTTE)

Overview:

The Bartender Lead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while maintaining operational excellence and guest satisfaction.

Responsibilities:

• Direct and monitor Food and Beverage operations within assigned locations.
• Support team members to ensure smooth daily operations.
• Maintain consistent communication with team members, co-leads, supervisors, and senior management.
• Maintain compliance with health, safety, and alcohol service regulations.
• Ensure proper cash handling and accurate POS transactions.
• Assist with training and coaching for team members.
• Monitor inventory levels and coordinate with management for replenishment.
• Resolve guest concerns promptly and professionally to maintain high satisfaction.