Front Desk Agent for Phoenix, Arizona!

Job Description

Job Description

Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ

We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience.

Position : Front Desk Agent (Experienced)

Location : Phoenix, Arizona

Responsibilities :

Greet and assist guests with check-in, check-out, and reservations.

Provide exceptional customer service and respond promptly to guest inquiries.

Handle payments, billing, and accurate recordkeeping.

Coordinate with housekeeping and maintenance to ensure rooms are guest-ready.

Resolve guest concerns with professionalism and efficiency.

Maintain a clean and organized front desk area.

Requirements :

Previous front desk or hotel customer service experience required.

Strong communication and interpersonal skills.

Ability to multitask and remain calm under pressure.

Proficiency with hotel management systems (PMS) is a plus.

Professional appearance and positive attitude.

Flexible availability, including evenings, weekends, and holidays.

What We Offer : Competitive pay

Supportive team environment

Opportunities for career advancement in hospitality

Recognition for excellent performance

If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.