Talent.com
Retail Supervisor

Retail Supervisor

Goodwill Industries of Southeastern WisconsinWoodridge, IL, US
30+ days ago
Job type
  • Part-time
Job description

Retail Supervisor

Goodwill Retail Services, one of the fastest growing retailers in the area, is seeking energetic individuals who have a desire to grow with us. Join us today to get started on your own Goodwill career path.

Ask about our new Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you! Earn an additional $1300 per year for good attendance! Management incentive based on store goals! The Retail Supervisor contributes to the Goodwill mission by leading our retail stores and donation sites to achieve their overall goals. As a supervisor you will be responsible for opening / closing the store, managing register efficiency, achieving daily production goals, providing excellent customer service, and developing associates.

Within our retail stores we want you to use your experience and skills to train, motivate, and lead our associates to create a customer centric store and donation environment. You will work together with your team to achieve sales and production goals that make your store successful.

Our Retail Supervisors must exhibit the following competencies :

  • Customer Focus
  • Directing & Motivating Others
  • Drive for Results
  • Action Oriented
  • Timely Decision Making

Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence.

RESPONSIBILITY LEVEL :

Implements strategies to achieve the goals for the organization and retail store operations. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 - 12 months.

PRINCIPAL DUTIES :

  • Project and Change Management
  • Problem Solving
  • Technical Skill
  • Community Engagement
  • Maximize the value of all donated goods and maintain production and store environment standards
  • Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise
  • Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team. Oversee that there is adequate coverage at POS and in donations
  • Assist with hiring process of associates; completing phone screens, interviews, new hire orientations and training as needed
  • Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls
  • Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices
  • Work with Store Management to conduct apprehensions following established loss prevention policies and procedures
  • Accurately complete data entry of required reports on time. Share with leadership insight or concerns found in report data or other documentation
  • Consistently communicate and implement policies and procedures, reporting concerns to leadership
  • Plan and organize work assignments to increase customer service and protect assets
  • Responsible for completing other duties / responsibilities as assigned
  • REQUIREMENTS :

  • Two years of supervisory experience preferred
  • Able to complete and retain forklift certification, if required at site
  • Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs
  • Must have working phone that allows for communication accessibility
  • CORE CULTURAL COMPETENCIES :

  • Customer Focus : Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs
  • Values Differences : Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments
  • Communicates Effectively : Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say
  • Situational Adaptability : Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed
  • Drives Results : Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks
  • Ensures Accountability : Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments
  • PHYSICAL / SENSORY DEMANDS :

    Regularly lifts and / or moves up 10 pounds, frequently lifts and / or moves up to 20 pounds, occasionally lifts and / or moves up to 50 pounds. Moves about to accomplish tasks. Lift : Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl : Positions self to retrieve objects. Reach : Extending upwards or downwards to retrieve objects. Worker is subject to weather conditions (hot, humid, dry, cold etc.). Worker is subject to human blood, body fluids or tissue. Worker is subject to hazards : proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Required to stand for long periods of time, Required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required.

    When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

    Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

    In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

    Equal Opportunity Employer

    (SEW)

    Create a job alert for this search

    Retail Supervisor • Woodridge, IL, US

    Related jobs
    • Promoted
    Uniqlo Retail Supervisor in Training - Chicago, IL

    Uniqlo Retail Supervisor in Training - Chicago, IL

    UniqloChicago, IL, US
    Full-time
    The Supervisor in Training is the pace setter and role model for customer service in the store.Their key function is to ensure all Sales Associates in their respective department, or zone, exceed c...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Supervisor

    Retail Supervisor

    Goodwill Industries of Southeastern WisconsinNew Lenox, IL, US
    Full-time
    The Retail Supervisor is responsible for assisting with supervision and assisting with the store and donation center operations. Motivates the team to ensure that customer satisfaction and productio...Show moreLast updated: 5 days ago
    • Promoted
    STORE MANAGER

    STORE MANAGER

    Scooter's CoffeeHarvey, IL, US
    Full-time
    Join Our Team At Scooter's Coffee.Midwest Brew Crew is a franchisee of the Scooter's Coffee stores in Sandwich, Plano and Yorkville that truly believes in our core values of love, honesty, respect,...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Store Supervisor

    Retail Store Supervisor

    SunnysideSchaumburg, IL, US
    Full-time +2
    Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry.Our portfolio of in-house cultivated and manufactured brands features some of the high...Show moreLast updated: 11 days ago
    • Promoted
    Full Time Supervisor, Levis Outlet, Chicago Premium Outlets, Aurora, IL

    Full Time Supervisor, Levis Outlet, Chicago Premium Outlets, Aurora, IL

    Levi Strauss & Co.Aurora, IL, US
    Full-time +1
    We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices.Our brand...Show moreLast updated: 30+ days ago
    • Promoted
    Full Time Front End Supervisor

    Full Time Front End Supervisor

    MarshallsArlington Heights, IL, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...Show moreLast updated: 2 days ago
    • Promoted
    Retail Store Supervisor

    Retail Store Supervisor

    PumaDes Plaines, IL, US
    Full-time
    Responsible for ensuring the store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service...Show moreLast updated: 30+ days ago
    • Promoted
    Full Time Retail Supervisor

    Full Time Retail Supervisor

    TJXOak Brook, IL, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Store Supervisor

    Store Supervisor

    Jackson HewittChicago, IL, US
    Full-time
    At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency.This ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Supervisor

    Retail Supervisor

    Compass GroupChicago, IL, US
    Part-time
    This position helps drive an exceptional guest experience by leading team members, overseeing merchandising, maintaining visual standards, and assisting with store readiness.The ideal candidate is ...Show moreLast updated: 30+ days ago
    • Promoted
    Manager Retail

    Manager Retail

    AcostaChicago, IL, US
    Full-time
    Are you a strategic leader with a passion for retail excellence and team development? Join our team as a Retail Manager, where you'll lead a high-performing group of Retail Coverage Merchandisers (...Show moreLast updated: 11 days ago
    • Promoted
    Retail Fulfillment Supervisor

    Retail Fulfillment Supervisor

    RJW LogisticsCrest Hill, IL, US
    Full-time
    Job Purpose : Position will report to the Co-Pack / Retail Fulfillment Manager.Manage any staff assigned to shift including employee performance reviews and any disciplinary actions.They are responsib...Show moreLast updated: 30+ days ago
    • Promoted
    GUCCI Store Director - Chicago Michigan Avenue

    GUCCI Store Director - Chicago Michigan Avenue

    KeringChicago, IL, US
    Full-time
    If you are a Dream-maker, this is the place for you.Together, we'll create the real fabric of Gucci.A community of people united by the same passion : breaking new ground in the fashion world and be...Show moreLast updated: 30+ days ago
    • Promoted
    STORE SUPERVISOR

    STORE SUPERVISOR

    Scooter's CoffeeHarvey, IL, US
    Full-time
    Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Supervisor

    Retail Supervisor

    Levy SectorChicago, IL, US
    Part-time
    Want to apply to this job via text messaging? Text.The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message and data rates may apply.Text STOP t...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Team Lead

    Retail Team Lead

    MonosChicago, IL, US
    Full-time
    Team Lead For Retail Experience Team.Monos is a Canadian-based, sustainability-focused travel and lifestyle brand, offering premium luggage and travel essentials at accessible prices.Inspired by th...Show moreLast updated: 30+ days ago
    • Promoted
    Claire's - Louis Joliet Mall - Part-Time Manager

    Claire's - Louis Joliet Mall - Part-Time Manager

    ClairesJoliet, IL, US
    Full-time +1
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show moreLast updated: 16 days ago
    • Promoted
    Retail District Manager

    Retail District Manager

    AcostaChicago, IL, US
    Full-time
    Are you a dynamic leader with a passion for retail management? Join our team as a Retail District Manager and take charge of managing and developing a group of Retail Coverage Merchandisers and Lea...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Stores Central

    Director, Stores Central

    VuoriChicago, IL, US
    Full-time
    Vuori is re-defining what athletic apparel looks like : built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal Ca...Show moreLast updated: 12 days ago
    • Promoted
    Retail Part Time Sales Supervisor, Chicago Il

    Retail Part Time Sales Supervisor, Chicago Il

    Levi Strauss & Co.Chicago, IL, US
    Full-time +1
    We're a company of people who like to forge our own path.We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing.An...Show moreLast updated: 30+ days ago