Talent.com
Billing Representative - National Remote

Billing Representative - National Remote

Phenom PeopleSan Diego, CA, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Telecommuting Opportunity

You'll enjoy the flexibility to telecommute

  • from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 6 leader.

This position is full-time (40 hours / week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 08 : 00am - 05 : 00pm.

Primary Responsibilities :

  • Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
  • Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
  • Obtain agreement on potential balance payoff and / or payment terms within stated level of authority and guideline limits
  • Prepare and submit reports to internal management on status of outstanding medical bills and proposed / planned payment settlement details
  • This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High school diploma / GED (or higher) OR equivalent years of working experience
  • 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
  • Telecommuting Requirements :

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
  • Preferred Qualifications :

  • Health Care / Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
  • Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)
  • Customer Service experience
  • Experience working with Digital platforms and systems. Web, Chat, email.
  • Experience with Adult Learning in virtual environment
  • Call Center experience
  • Soft Skills :

  • Strong computer skills, including working knowledge of Microsoft Windows and navigation, mouse and keyboarding skills
  • Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

    California, Colorado, Connecticut, Nevada, Washington or New York, Rhode Island Residents Only : The salary range for California / Colorado / Connecticut / Nevada / Washington / New York / Rhode Island residents is $16.00 - $31.44.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    Create a job alert for this search

    Billing Representative • San Diego, CA, US

    Related jobs
    • Promoted
    Billing Supervisor

    Billing Supervisor

    TradeJobsWorkForce92182 San Diego, CA, US
    Full-time
    Billing Supervisor Job Duties : Accomplishes billing human resource objectives by selecting, ori...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Experienced - Location incentives

    Customs and Border Protection Officer - Experienced - Location incentives

    U.S. Customs and Border ProtectionTecate, CA
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    • Promoted
    Biller

    Biller

    Health Advocates NetworkSan Diego, CA, US
    Full-time
    Comprehensive health, prescription, dental, vision, life, and disability plans.Referral opportunities? Refer a friend & Cash in!. Travel reimbursement and per diem allowances.Health Advocates Networ...Show moreLast updated: 30+ days ago
    • Promoted
    Freelance Data Collector

    Freelance Data Collector

    Prime InsightsCarlsbad, CA, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border ProtectionPine Valley, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 3 days ago
    • Promoted
    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection Officer - Entry Level

    U.S. Customs and Border ProtectionTecate, CA, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    • Promoted
    Biller

    Biller

    California StaffingSan Diego, CA, US
    Full-time
    Comprehensive health, prescription, dental, vision, life, and disability plans.Referral opportunities? Refer a friend & Cash in!. Travel reimbursement and per diem allowances.Health Advocates Networ...Show moreLast updated: 2 days ago
    • Promoted
    Travel MRI Tech - $2688 / Week

    Travel MRI Tech - $2688 / Week

    LancesoftEncinitas, CA, US
    Full-time
    Lancesoft is seeking an experienced MRI Tech for an exciting Travel Allied job in San Diego, CA.Shift : Inquire Start Date : 11 / 24 / 2025 Duration : 13 weeks Pay : $2688 / Week.LanceSoft’s mission is to ...Show moreLast updated: 2 days ago
    • Promoted
    Earn Extra Income by Taking Surveys Online

    Earn Extra Income by Taking Surveys Online

    Prime InsightsAlpine, CA, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Remote Opinion Contributor

    Remote Opinion Contributor

    Prime InsightsAlpine, CA, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Take Surveys Get Paid!

    Take Surveys Get Paid!

    Prime InsightsAlpine, CA, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Customs and Border Protection Officer - Entry Level - Location incentives

    Customs and Border Protection Officer - Entry Level - Location incentives

    U.S. Customs and Border ProtectionTecate, CA
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    • Promoted
    Fully Remote Survey Participant

    Fully Remote Survey Participant

    Prime InsightsCarlsbad, CA, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Online Survey Participant

    Online Survey Participant

    Prime InsightsCarlsbad, CA, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 3 days ago
    • Promoted
    Finance / Accounting - Billing Specialist

    Finance / Accounting - Billing Specialist

    Pacer GroupSan Diego, CA, US
    Full-time
    Billing Specialist – Patient Financial Services (Remote).Rady Children’s Hospital – San Diego (Remote Opportunity).Day Shift | 5x8 | 8-Week Contract with Possible Extension.Non-Cl...Show moreLast updated: 1 day ago
    • Promoted
    Medical Billing Representative

    Medical Billing Representative

    San Diego Cardiac Center Medical GroupSan Diego, CA, United States
    Full-time
    The Medical Billing Representative will be responsible for miscellaneous daily functions in the medical billing office.Reliability with high attention to detail and organizational skills is needed ...Show moreLast updated: 5 days ago
    • Promoted
    Medical Billing Manager

    Medical Billing Manager

    Rady Children's Physician Management ServicesSan Diego, CA, US
    Full-time
    Rady Children's Physician Management.RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children&rsq...Show moreLast updated: 2 days ago
    • Promoted
    CCA Billing Analyst

    CCA Billing Analyst

    Proven RecruitingSan Diego, CA, United States
    Full-time
    Billing Analyst | Hybrid, Downtown San Diego | Contract to Hire.Are you interested in working for a data-driven company that values collaboration and hard work? This growing company is looking for ...Show moreLast updated: 5 days ago