SOCIAL WORKER II - INTAKE (ADULT & AGING SERVICES)

Salary : $49,816.00 - $59,550.40 Annually

Location : Cabarrus County, NC

Job Type : Full-Time

Job Number : FY26-01302

Department : ADULT & FAMILY SERVICES - DSS

Opening Date : 11 / 05 / 2025

Closing Date : 11 / 23 / 2025 11 : 59 PM Eastern

Description

Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.

Hiring range for this position is $49,816.00 - $59,550.40. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 18.

General Definition of Work :

Performs intermediate professional social work providing case management services in a variety of programs including but not limited to adults and the aging following established patterns of service and program requirements in the Department of Human Services. Work is performed and reviewed under the regular supervision of a Social Work Supervisor.

Examples of Duties

Essential Functions / Typical Tasks :

Interviewing clients and relatives to determine the scope of the challenges and the client's ability to manage or meet those challenges; performing assessments to identify needs; obtaining medical, financial and social history; developing service and / or treatment plans and monitoring service delivery for clients and / or families to address issues of medical, health, or behavioral issues; providing supportive / directive counseling to address problems such as adjustment to illness or disability, adult placement issues, financial concerns, and socialization; establishing eligibility for specific programs or services; preparing case summaries and reports; maintaining records, files and confidentiality.

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Conducts the required number of contacts and / or home visits each month according to specific program requirements to assess the current situation and assure that services are being provided.
• Explores alternative community resources and makes referrals to other programs, services and agencies.
• Completes necessary documentation for reviews.
• Reviews and approves billing documents for services or supplies provided to the client.
• Provides supportive and / or budget counseling and education to clients, care givers, and families.
• Provides a wide variety of services to alleviate crisis situations, enable families to be self-sufficient, and enable adults to remain in their homes.
• Recruits, trains and supervises volunteers or interns.
• Travels to homes, health facilities, and other service agencies. May transport clients.
• Builds resource networks with community and state agencies and makes presentations.
• Performs related tasks as required to potentially include but not limited to emergency shelter operations.

Position Specific Functions :

Adult & Aging Intake Services :

Family Caregiver Support Program, Individual and Family Adjustment, Adult Day Care / Day Health, In-Home Aide Services, and Adult Placement Services :

Special Assistance In-Home Program :

Knowledge, Skills and Abilities :

Considerable knowledge of social work principles, techniques and practices and their applications to specific casework, group work, and community problems; of federal and state laws, policies and procedures, program rules and quality assurance standards; of behavioral and socioeconomic problems and their treatment; and of organizations and resources in the community. Knowledge of medical terminology and disease processes and / or intellectual or developmental disability / programs and behavior management techniques. Working knowledge of office equipment and computers and applicable software applications. Ability to write clear, concise, and grammatically correct documentation, case records and service plans; to communicate effectively orally and in writing with persons of varied social, economic, cultural and educational backgrounds; to understand a broad range of needs, total situation and the family dynamics in the assessment process; to make accurate assessments / evaluations and use analysis and judgment to develop and appropriate service / treatment plan; to establish and maintain effective working relationships with clients and their families, a variety of medical and psychological professionals, law enforcement, court officials, attorneys, community agencies and the general public; and to attend work regularly.

Minimum Education / Experience requirements

Education and Experience :

Some county job postings indicate that you can qualify with an "equivalent combination of education and experience." If this language is included in the job description, it means you may qualify through either education, your years of directly related experience, or a combination of both.

If you have indicated that you have earned a certificate, diploma, or degree from a technical school, college, or university, please note that Cabarrus County will verify your educational credentials . Official transcripts must clearly show the specific credential awarded to ensure accurate validation.

Special Requirements :

Position may require possession of an appropriate driver's license valid in the State of North Carolina. Position may be a safety-sensitive position as defined by the Drug Free Workplace. Position may occasionally require after hours work. Work is differentiated from Social Worker I by the range of cases, the difficulty of personal contacts, and the theoretical knowledge required to perform the work.

Physical Requirements :

This is normally light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; some work may require the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects; work may require climbing stairs for home visits, kneeling, standing and / or walking while interviewing various parties; reaching and fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately or loudly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and / or make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of office machines, determining accuracy, neatness, and thoroughness of work, and observing general surroundings and activities; the worker is subject to contact with irate clients and / or family members; homes that may be poorly maintained or unsafe living conditions. The worker may be exposed to blood borne pathogens and may be required to wear specialized personal protective equipment.

Supplemental Information

Supplemental and Contact Information :

Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States.

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11 : 59 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account . Processing applications will take an average of 6 - 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.

For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627 . If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.

Mandatory 6% employee contribution

Employees have the option to contribute additional monies to the NC401K plan or to a 457 retirement savings plan

Consumer driven plan including a health savings account

On-site exercise equipment & programs

PPO (Preferred Provider Option) or non-PPO

Includes an annual routine eye exam for individuals on the health insurance plan.

Employee option for up to $50,000 of additional term life coverage

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.

02

What is the highest level of education completed?

03

Do you have a valid North Carolina Driver License?(Must obtain a valid North Carolina driver License with 30 days of hire.)

04

Are you currently employed with Cabarrus County?

05

How many years of social worker experience in a county or municipal social services agency do you have?

06

How many years of social work experience outside of a county or municipal agency do you have?

07

Do you have adult intake and referral experience, including taking adult protective services reports and facility complaints? If so, please briefly explain in detail. If not, please put N / A.

08

Are you familiar with or have working experience with the Home and Community Care Block Grant (HCCBG) or other North Carolina Department of Health and Human Services Aging Services grants? If so, please give details of your familiarity. If not, please put N / A.

09

Do you have direct experience in Adult Protective Services? If so, please explain in detail.

10

Do you have experience with NC Division of Aging's DAAS-Form 101 and other State issued forms?

11

Do you have experience counseling Medicare beneficiaries for Part D Drug Plans, Advantage Plans versus Supplemental Plans comparisons, Long Term Care policies, Low Income Subsidy assistance and Medicare fraud? (Reference : NC SHIIP Certified Counselor)

12

Have you made educational presentations, been a class instructor, and / or provided outreach and program promotion? If so, please briefly explain your experience doing this. If you do not have this experience, please put N / A.

13

Do you have experience working in electronic databases? (i.e. NC State databases, such as the Aging Resource Management System (ARMS), and / or client databases such as Northwoods Traverse or comparable?) If so, please list the databases you have experience working in. If you do not, please put N / A.

14

Have you completed the NC state child welfare pre-service training and / or in-service training for child welfare.

15

Please indicate the social work units in which you have work experience :

Required Question