Product Manager - Agency and MI Relations

Product Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. As a Product Manager, you will :

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize features / epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
• In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Basic Qualifications :

Preferred Skills / Experience :

This position is not eligible for visa sponsorship.

Location expectations : This role requires working from a U.S. Bank location three (3) or more days per week. The team ensures operational alignment and compliance across the organization. They coordinate internal communications and maintain consistent messaging with agencies and MI companies. Leveraging their expertise, they review and interpret policy updates, identify gaps, and recommend actionable steps to uphold compliance and meet expectations. They drive process optimization and performance improvement. By monitoring and refining processes related to agency and MI interactions, they develop sustainable, measurable enhancements that support business growth, quality, and efficiencyintegrating tools like OKRs and scorecards. Additionally, the team enables cross-functional clarity and execution. Acting as a trusted partner, the team provides guidance on agency communications and requirements, collaborating with Credit, Capital Markets, Sales and Operations, and Change Management to remove barriers, build solutions, and ensure smooth implementation of agency-driven initiatives. And lastly, they manage critical contractual obligations. This includes overseeing annual contract renewals, negotiating variances, proactively tracking timelines to prevent lapses, and conducting thorough compliance reviews to align with regulatory standards and organizational policies.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.