Talent.com
Senior Manager, Consumer Performance Analytics

Senior Manager, Consumer Performance Analytics

AdidasPortland, OR, United States
3 days ago
Job type
  • Full-time
Job description

GENERAL PURPOSE

As North America Sr. Manager Consumer Performance Analytics at adidas you are part of the team of a defined consumer growth and traffic generation analytics practice within the eCom market and constantly drive its evolution. You provide market and Global stakeholders with best-in-class services around your consumer insight discipline and marketing measurement. Your analysis thus drives the reach of adidas, growth of consumer database and lifetime value and contributing to marketing efficiency optimization and ultimately helps achieve market sales plans.

KEY RESPONSIBILITIES

Scope - Accountable for forecasting & performance analytics of the adidas consumer in NAM

1. Consumer and Traffic Strategy & Innovation

  • Be an active part in the execution or usage and contribute to the development of necessary market analytics capabilities related to analytics that the company needs to meet current and future consumer and traffic growth plans aligned to global frameworks for focus areas assigned to you. Potential focus areas are :

Consumer planning, forecasting and analysis

Loyalty program, Personalization, audience targeting, and other consumer programs analysis

Traffic and marketing efficiency, forecasting & analysis

Demand vehicle attribution and ROI analysis including CRM

AB testing and opportunity analysis

Consumer and Marketing campaign analysis

(2) Monitor and analyze consumer and market trends and competitor activities and derive conclusions for the growth and optimization of adidas consumer growth and digital traffic generation activities. Develop and implement new analytical framework over new business questions, new data types, horizontal analysis, and other explorations.

2. Consumer and Traffic Analysis

  • Measure results of consumer database health, loyalty program, personalization, traffic generation, CRM and Consumer Engagement activities using global agreed frameworks. Use and help develop a global aligned reporting framework that evaluates dimensions such as acquisition, engagement and purchasing behavior.
  • Drive the optimization of consumer growth and traffic generating channels, Loyalty program, CRM and Consumer Engagement, and Personalization in the market. Provide insights about adidas ecommerce performance and retail membership.
  • Prepare and share your findings with stakeholders across the organization in the form of database and channel forecasts, gap analysis, business cases and postmortems.
  • Identify and support the implementation of new opportunities to drive growth through consumer and traffic optimization.
  • 3. Collaboration & Consulting

  • Be able to explain the impact of consumer, reach, engagement and traffic on business objectives using global aligned frameworks.
  • Work with markets in the optimization of consumer and traffic by using data analysis, providing training and sustaining ongoing communication.
  • Work cross-functionally with other analytics teams in the market, global Digital Analytics teams and global Data And Analytics teams to create synergies, address opportunities and drive revenue.
  • Build on quantitative analysis to develop insights for the communication with stakeholders.
  • 4. Best Practices & Toolsets

  • Develop and implement best practice toolsets and frameworks that allow continuous optimization of consumer database and lifetime value as well as organic and paid media traffic.
  • 5. People Management & Function Development

  • Create a supportive work environment in which employees are coached, trained and provided with career opportunities through development.
  • Manage team bandwidth and work prioritization to deliver analysis that's impactful
  • Improve team's skillset along with changes in industry data landscape and internal data environment as well as business needs, including but not limited to analytical thought process, technical skills, data science skills, and business domain expertise
  • Design and evolve team's organization structure and function components that will support the future growth of the function that best support the business growth
  • KEY RELATIONSHIPS

  • Digital Activation and Marketing (Incl but not limited to Membership, Consumer Engagement, Performance Marketing, Digital Commercial Programs teams and Digital Planning team)
  • Regional eCom teams (Including but not limited to Buying and Planning, Merchandising, and Consumer Experience)
  • Market and Global Digital Analytics
  • Market and Global Data And Analytics team (DNA)
  • REQUIREMENTS

    1. Education & Professional Experience

  • University degree in the field of Business or equivalent
  • 8+ years of experience in consumer analytics, loyalty program and traffic generation (eg. CRM), in-house or at a leading consumer analytics agency focused on eCom.
  • Extensive experience with digital consumer loyalty programs, digital consumer engagement and digital marketing in a brand environment
  • Experience in eCommerce environment
  • Experience in leading a team
  • 2. Soft-Skills

  • Very good communication & negotiation skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely
  • Good leadership skills
  • Ability to efficiently work in a cross-functional organization, ability to develop influential and collaborative relationships with stakeholders from digital and non-digital disciplines on all levels.
  • Creative and energetic team player who has a passion for consumer analytics, traffic generation, CRM and Consumer Engagement
  • Ability to efficiently work in organization with international reporting lines and multi-cultural environment
  • 3. Hard-Skills

  • Extensive experience with consumer database, segmentation and profiling, traffic analytics tools, marketing platforms & media KPIs and ROI
  • Extensive experience with consumer analytics tools, people-level KPIs and value measurement, consumer database, segmentation, and audience targeting tools onsite and offsite
  • Extensive experience with reporting, digital marketing tools and data logic behind it (Salesforce / Email Service Providers, Push notification, Mobile App, consumer database, propensity modelling, segmentation, CDP, DoubleClick / Facebook / paid audience targeting, Adobe Analytics, Appsflyer, GA4, etc.).
  • Technical skills including hands-on SQL query, Databricks / Lakehouse environment, Python / R / modeling, data processing and visualization such as usage of Alteryx / Airflow, PowerBI, Tableau, and etc.
  • In-depth understanding on data tracking technology of the domain (server to server, caching, frontend tagging, etc.), privacy regulation and impact on data, and recalibration methodology for measurement that support privacy rules
  • Very good project and account management skills
  • Fluent English, both verbally and written
  • Please note : We are not approved for any visa sponsorship / transfer on this role. Hence only applicants who do not require visa sponsorship / transfer are eligible to apply.

    Create a job alert for this search

    Manager Performance • Portland, OR, United States

    Related jobs
    • Promoted
    Clinical Manager Registered Nurse - RN - Dialysis

    Clinical Manager Registered Nurse - RN - Dialysis

    Fresenius Medical CareSaint Helens, OR, US
    Full-time
    As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-k...Show moreLast updated: 30+ days ago
    • Promoted
    Travel MRI Tech - $1,960 to $2,253 per week in Longview, WA

    Travel MRI Tech - $1,960 to $2,253 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified MRI Tech in Longview, Washington, 98632!. Facility in Longview, Washington.Fusion Medical Staffing is seeking a skille...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeDamascus, OR, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 1 day ago
    • Promoted
    Senior Manager, Consumer Performance Analytics

    Senior Manager, Consumer Performance Analytics

    AdidasPortland, OR, US
    Full-time
    Manager Consumer Performance Analytics.Manager Consumer Performance Analytics at adidas you are part of the team of a defined consumer growth and traffic generation analytics practice within the eC...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director, Customer Analytics

    Director, Customer Analytics

    Dan GlobalPortland, OR, US
    Full-time +1
    As our new Director, Customer Analytics, you will report to the VP, Customer Analytics, and partner with other senior leaders, analysts and managers on each project. You will be called to master our...Show moreLast updated: 22 hours ago
    • Promoted
    Adobe Journey Optimizer Senior Manager

    Adobe Journey Optimizer Senior Manager

    AccentureBeaverton, OR, United States
    Full-time
    Accenture Adobe Business Group.What Accenture does best is UNLEASH the powers of emotion, empathy, and excitement at an enterprise scale to create the best experiences on the planet- for our client...Show moreLast updated: 30+ days ago
    • Promoted
    Travel MRI Tech - $2,623 per week in Longview, WA

    Travel MRI Tech - $2,623 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Coast Medical Service to find a qualified MRI Tech in Longview, Washington, 98632!.Coast Medical Service is a nationwide travel nursing & allied healthcare s...Show moreLast updated: 13 days ago
    • Promoted
    Senior Account Executive

    Senior Account Executive

    Canon U.S.A., Inc.Beaverton, Oregon, United States, 97008
    Full-time
    Quick Apply
    Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concern...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    RelativityPortland, OR, United States
    Full-time
    The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...Show moreLast updated: 30+ days ago
    • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn HausSandy, OR, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 3 days ago
    • Promoted
    Travel MRI Tech - $2,315 to $2,515 per week in Longview, WA

    Travel MRI Tech - $2,315 to $2,515 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Ventura MedStaff to find a qualified MRI Tech in Longview, Washington, 98632!.Are you ready to take your Travel career to the next level? See places you have no...Show moreLast updated: 13 days ago
    • Promoted
    Travel MRI Tech - $1,964 to $2,177 per week in Longview, WA

    Travel MRI Tech - $1,964 to $2,177 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified MRI Tech in Longview, Washington, 98632!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pack...Show moreLast updated: 30+ days ago
    • Promoted
    Travel MRI Tech - $2,286 per week in Longview, WA

    Travel MRI Tech - $2,286 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified MRI Tech in Longview, Washington, 98632!.Travel Radiology : MRI Tech Longview. Shift Details : 12H Nights (6 : 00 PM-6 : 30 AM...Show moreLast updated: 14 days ago
    • Promoted
    Adobe Journey Optimizer Senior Manager

    Adobe Journey Optimizer Senior Manager

    Oregon StaffingBeaverton, OR, United States
    Full-time
    Adobe Journey Optimizer Specialist.We Are : Accenture Adobe Business Group.What Accenture does best is UNLEASH the powers of emotion, empathy, and excitement at an enterprise scale to create the bes...Show moreLast updated: 3 days ago
    • Promoted
    Senior Engineer, Process Sustaining Engineering

    Senior Engineer, Process Sustaining Engineering

    1010 Analog Devices Inc.Camas, WA, United States
    Full-time +2
    NASDAQ : ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologie...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Commercial Relationship Manager

    Senior Commercial Relationship Manager

    Banner BankLake Oswego, OR, United States
    Full-time
    More than 135 years ago, we started with core values that never go out of style : listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Cloud Data Engineer

    Senior Cloud Data Engineer

    SurescriptsBeaverton, OR, United States
    Full-time
    We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between provid...Show moreLast updated: 28 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashSt. Helens, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago