Advocate Supervisor / Social Services-Case Management

Overview

Description

The Advocate Supervisor provides professional support to CASA / GAL volunteers to ensure that children assigned to the CASA Kane County organization receive thorough advocacy and proactive permanency planning. He / she will be responsible for case assignment, planning, on-going advocacy direction and support to the CASA / GAL volunteers. He / she will assist in the recruitment, case assignment and evaluation of CASA / GAL volunteers. The Advocate Supervisor will be responsible for CASA / GAL volunteer supervision, reporting and the essential case records of the organization, interfacing with other local child welfare agencies, providing input in identifying, developing, and implementing program needs and goals, and providing on-going stewardship. He / she needs to be a highly motivated and organized individual who can ensure the highest level of advocacy for the appointed children of each CASA / GAL and share passion for CASA Kane County's mission. The ideal candidate will be bilingual Spanish.

History – Mission – Direction Of The Organization

In 1977, a Seattle Superior Court Judge named David Soukup was concerned about trying to make decisions on behalf of abused and neglected children without enough information. He conceived the idea of appointing community volunteers to speak up for the best interests of these children in court. He made a request for volunteers; 50 citizens responded, and that was the start of the CASA movement.

Mission Statement : CASA Kane County is a Guardian ad Litem, nonprofit volunteer organization that advocates for the best interests of children in abuse, neglect and private guardianship cases within the Juvenile Court system.

CASA Kane County is 33 years old with 24 staff members, 25 Board of Directors, 40 Children's Ambassador Panel members and approximately 200 active CASA / GAL volunteers. As a Guardian ad Litem organization, we are appointed to 100% of all abuse / neglect cases in Kane County!

Requirements

Qualifications :

• Minimum of a bachelor's degree in social work, psychology, sociology or volunteer management related field combined with 3+ years of experience
• Bilingual, Spanish speaking and writing highly desired.
• Personal and professional integrity
• Strong computer skills in all Microsoft Office Products including Word, Excel and Outlook and experience working with case management or database management software
• Demonstrates excellent oral and written communication skills
• Ability to work as a team player and interact positively with volunteers, staff and judicial partners
• Demonstrates maturity and responsibility in handling confidential information
• Ability to communicate, supervise, and empower advocates to be effective in their advocacy roles
• Support Advocate Volunteers through stewardship and building and maintaining strong relationships
• Knowledge and understanding of matters within families in crisis relating to child abuse / neglect
• Ability to multi-task and handle timelines efficiently
• Flexibility in work hours as required in order to carry out activities
• Self-starter who is goal-orientated and brings a high level of energy to a dynamic team
• Demonstrates professional ability to interact positively in many different settings with CASA volunteers, attorneys, and other court personnel
• Ability to develop and maintain relations with other agencies and judicial partners
• Problem solving and conflict resolution skills
• Juvenile courtroom experience preferred
• Commitment to CASA Kane County's goals and mission

Cooperative Working Relationships / Accountability

The Advocate Supervisor reports to the Lead Advocate Supervisor and Director of Advocate Supervision. He / She works closely with CASA / GAL volunteers, other team members and court personnel.

Responsibilities

Physical Requirements and Work Environment

The Advocate Supervisor is expected to have daily transportation to attend offsite meetings, educational programming and conferences, recruitment, retention and fundraising events, etc. Occasional out-of-town overnight travel. He / she will spend some time in the office that could involve intermittent physical activities including bending, reaching, sitting and walking during working hours.

Financial Overview

Annual Budget for Organization : $3,600,000. Organizations financial resources : foundation and corporate grants, special events, interest income, endowment income and earnings, annual contributions and major gifts.

Benefits

Employee Classification : Full time – exempt position.

Equal Employment Opportunity Policy Statement

CASA Kane County provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, CASA Kane County will provide reasonable accommodations for qualified individuals with disabilities.

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