Support Specialist

A company is looking for a Verification Development Representative.

Key Responsibilities

Monitor and manage the company's support inbox and related ticketing systems

Triage incoming requests, escalating urgent cases and assigning tasks as needed

Log, organize, and maintain an intelligence data database

Required Qualifications

Any work experience in customer support, operations, or data entry (including internships)

Ability to prioritize tasks and remain calm under pressure

Comfort working with structured and unstructured data (e.g., spreadsheets, ticketing systems)

Interest in threat intelligence, compliance, or global investigations is a plus

Basic data analysis skills (Excel / Sheets, SQL, or similar) are advantageous