Ophthalmic Technician Manager

Job Description

Claris Vision LLC is looking for a career-minded individual to assist in the daily direction of patient care and flow of your assigned clinical location. As the Ophthalmic Tech Manager / Floor Coordinator, you will be responsible for the management of daily office operations to ensure consistency, flow, and achievement of individual and team goals, under the supervision and direction of the Director of Operations. You will interface daily with patients, physicians and office staff, while communicating and coordinating in a clear and professional manner. Prior experience as a Manager / Supervisor is required, Ophthalmology experience strongly preferred. You must have the flexibility to work within the hours of operation, including occasional weekends, early mornings, or late evenings as needed.

Responsibilities

• Oversee, train and supervise all technical staff operations to ensure compliance with company policies and all healthcare ordinances, including patient privacy.
• Assist in the direction of physician and patient activities, acting as a liaison between the front and back office to ensure the highest level of patient satisfaction and overall efficiency of the office
• Seek out and identify areas of improvement regularly; research, plan, and develop action plans for immediate implementation
• Monitor new hires for training status and development
• Manage and enforce the safety and security of the workplace environment, along with the legal / regulatory compliance of the office operations
• Manage office and / or oversee staff scheduling, time, attendance, overtime and time off requests and coverage of sick calls
• Lead, promote, and encourage a healthy and inclusive work environment through regular coaching, teamwork, and positive reinforcement
• Coach team members, providing constant support and areas for career development
• Evaluate individual performance levels through continuous performance management as directed by Human Resources
• Conduct disciplinary action meetings as appropriate
• Track and report team development and efficiency of the office to senior leadership and / or Human Resources
• Adjust training, processes, or staffing as needed to ensure a smooth workflow
• Maintain corporate standards within the office to ensure brand consistency and relay any specific issues or needs to corporate as needed
• Manage office inventory of medical and office supplies to ensure cost and inventory controls are in place
• Special projects and other duties as assigned.
• Ordering Meds
• Scheduling special testing and acquiring Prior authorizations and fulfilling Rx refills request
• Equipment Maintenance

Requirements

Our full-time employment package offers :

We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants and other constituents of our clinical groups will be treated with respect and dignitty regardless of race, national origin, gender, age, religion, disabiltiy, veteran status, marital / domestic partner status, parental status, sexual orientation, and gender identity and / or expression, other dimensions of diversity or common human decencey. We value diversity in thought and culture and welcome highly skilled, capable competent, collegial members to our team.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.