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Operations Manager

Operations Manager

SERVPRO Team WilsonHouston, Texas, United States
2 hours ago
Job type
  • Full-time
Job description

Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX.

This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery.

What You'll Do :

  • Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations.
  • Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money).
  • Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency.
  • Split your focus 80 / 20 between tactical execution and strategic growth.
  • Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.).

The Ideal Candidate :

  • 3+ years of progressive leadership or management experience.
  • Mitigation / Restoration experience is CRITICAL .
  • Proven track record in a service-based industry (e.g., HVAC, Pest Control).
  • Driven to build culture, increase profitability, and invest in people.
  • Possesses a servant leadership attitude with a commitment to organizational values.
  • Highly Preferred : Bilingual fluency in English / Spanish.

    • If you are hungry for professional growth, organized, and driven by success, we want to hear from you!

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    Operation Manager • Houston, Texas, United States