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Desktop EUC L1
Desktop EUC L1Service Global • Columbus, OH, United States
Desktop EUC L1

Desktop EUC L1

Service Global • Columbus, OH, United States
19 days ago
Job type
  • Full-time
Job description

Behavioral Skills Required :

  • Must have good customer-facing skills and be well presented.
  • Demonstrates independent and proactive thinking
  • Builds effective relationships with both the CLIENT and End Client
  • Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
  • Must be able to work alone and unsupervised, taking the initiative when necessary.
  • Must be organized and prioritize work appropriately.
  • Fully vaccinated techs

Technical skills & experience are required.

  • Must have experience of using an ITSM system.
  • Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
  • Supporting experience of MACs would be beneficial
  • Knowledge of mobile devices, in particular those running iOS and Android operating systems
  • Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components;
  • Ability to replace defective parts.
  • Desired Educational Requirements :

  • Completion of CompTIA certifications, e.g. A+, Network+, etc.
  • Completion (or near completion) of Microsoft certifications, e.g. MCP, MCITP, MCSE, etc.
  • Mandatory Skills

    Must have experience of using an ITSM system. Must have good working knowledge of Microsoft Windows operating systems and related Office applications.

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    Desktop • Columbus, OH, United States

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