Customer Experience Specialist - PT

19.50 / hour

you thrive in a fast-paced environment where attention to detail

professionalism

and people skills make all the difference, we want you on our team.

Whether you come from a customer service background or have experience as a valet

driver

this is your

opportunity to join our

team

What

You'll

Do :

You will act as the front-line

customer

experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return

You'll

be responsible for

clear communication, smooth

logistics

and delivering

premium customer experience

at every step

Deliver

a best

• in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction

Collaborate with team members and management to coordinate

vehicle pick

up and drop

Communicate

proactively with

premium

customers

via phone, text,

email

and app to confirm

logistics

special requests

and meeting locations

eet customers

warmly upon

arrival, o

pen vehicle doors

assist

with

luggage, and pr

ovide an overview of the

rental

vehicle

Provide

premium custo

experience

by delivering ve

hicles directly to

customers

What

We're

Looking For : Minimum

1 year experience in

a customer

service role, preferably hospitality or car rental

Professional,

friendly

demeanor with a focus on customer satisfaction

Strong verbal and written communication skills

Technologically proficient

comfortable using

various

mobile device

Valid Driver's License

Must be 18 years of age and legally authorized to work in the United States

Ability to work in a fast-paced environment with strong multitasking and organizational skills

Flexibility to work

various

hours

not limited to

evenings,

weekends

holidays

Willingness to work outdoors in all weather conditions

On-Site Requirement : This position requires regular, on-site presence and cannot be performed remotely

Ability to

lift up

to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear / listen and type

Perks

You'll

Get :

Bi-weekly hourly wage (New York and Puerto Rico : weekly wage)

On-the-job training

Paid time off

Medical, Dental and Other Insurance

Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses

Retirement benefits (401k)

Employee discounts, including discounted car rental and discounted prices on the purchase of Avis / Budget cars

perks

may vary based on full-time / part-time status and location

Who We Are :

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together,

we're

moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we

operate

The fine print :

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement

does not constitute

a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information

accurate

as of the date of this posting. The Company reserves the right to

modify

this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Honolulu

Hawaii

United States of America