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Wormtown Taproom Server
Wormtown Taproom ServerHendler Family Brewing Co. • Worcester, Massachusetts, USA
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Wormtown Taproom Server

Wormtown Taproom Server

Hendler Family Brewing Co. • Worcester, Massachusetts, USA
6 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Benefits :

  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Job Title : Wormtown Taproom Server

Status : Full Time or Part Time

Reports to : Taproom Manager

Salary : $6.75 / hr tips

JOB DESCRIPTION & EXPECTATIONS

Big things are brewing on Shrewsbury Street at Wormtown Brewery! Our Wormtown taproom is getting a full glow-up and were building a team ready to bring all that new energy to life! Were looking for hosts who bring the same spirit we put into our beer : fun flavorful a little quirky and proudly rooted in Massachusetts.

As a Taproom Server youll be one of the first faces guests interact with in our newly upgraded space. Youll guide guests through their experience recommend fan favorites like Be Hoppy introduce them to taproom-only releases share brewery stories and help create the warm lively community vibe that keeps people coming back.

If you love fast-paced service great conversations teamwork and creating moments people actually remember this is your chance to step into a refreshed taproom with a big personality. Bring your energy your curiosity your love of craft beer and help us make our Shrewsbury Street location the go-to hangout once the doors reopen!

Essential Duties & Responsibilities

Customer Service and Guest Experience

  • Ensure excellent customer service to provide an outstanding guest experience at all times.
  • Greet guests with a friendly and welcoming demeanor.
  • Be knowledgeable about all food and beverage menu items including new releases and seasonal offerings to make informed recommendations.
  • Assist customers by taking and accurately processing food and beverage orders including special attention to allergies restrictions and dietary preferences.
  • Answer and assist customers with questions reservations and general inquiries.
  • Maintain an accurate cash drawer and handle credit card transactions efficiently.
  • Check patrons identification to ensure they meet minimum age requirements for alcohol consumption.
  • Food and Beverage Operations

  • Assist in fulfilling beverage orders through the service bar ensuring proper pour glassware and sizing.
  • Deliver complete and accurate orders to tables or the take-out counter promptly.
  • Change kegs as necessary.
  • Complete orders with retail beer and merchandise to go.
  • Cleanliness and Organization

  • Maintain a clean organized and sanitary work environment especially in high-contact areas.
  • Sanitize high-touch point areas regularly.
  • Check and maintain bathroom cleanliness.
  • Follow inventory procedures to keep the front of house appropriately stocked.
  • Assist with general Beer Hall / Kitchen organization and cleanliness.
  • Ensure the taproom is well-stocked and organized.
  • Team Collaboration and Additional Responsibilities

  • Work closely with counter service and runners to ensure the accuracy of food and beverage orders.
  • Communicate effectively with the manager on expo.
  • Assist other front-of-house operators as needed.
  • Support the taproom team in maintaining a positive and collaborative work environment.
  • Assist with setting up and breaking down events.
  • Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.
  • Assist Taproom Manager with any additional duties responsibilities and / or administrative tasks.
  • JOB REQUIREMENTS

  • Must be 21 years of age.
  • At least 1 year of prior serving or hospitality experience.
  • Excellent communication and interpersonal skills.
  • Takes pride in punctuality professionalism and teamwork.
  • Strong team player with a willingness to assist colleagues and contribute to a positive work environment.
  • Available for days nights and weekend shifts of 5 hours or more; Saturday and / or Sunday availability required.
  • Reliable transportation to and from the assigned work location.
  • Ability to stand and walk for extended periods lift up to 50 lbs. and comfortably bend reach and twist.
  • Willingness to continuously learn about our beer offerings and the craft beer industry (previous craft beer knowledge a plus!)
  • Knowledge of Toast POS or Grubhub (placing / receiving orders) is a plus.
  • TIPs certification required (or ability to obtain).
  • ABOUT US

    Wormtown Brewery is part of the Hendler Family Brewing Company.

    HENDLER FAMILY BREWING COMPANY IS PROUDLY INDEPENDENT AND FAMILY-OWNED.

    HFBCo was founded in 2011 by three brothers Jack Eric and Sam Hendler and is still family owned to this day. Our mission Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people we take pride in learning from and contributing to our vibrant community.

    HFBCo is proud to offer the following benefits to our valued employees :

  • Medical Dental Vision Life / AD&D starting on day one
  • Matching 401k after 9 months of employment
  • Paid time off Vacation Sick time Company holidays
  • Training and industry-related education
  • Employee meals
  • Free case of our beer weekly (must be 21 years of age)
  • Hendler Family Brewing Company is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. If you require assistance or accommodation due to a disability please contact us at

    Compensation : $6.75 per hour

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

    Hendler Family Brewing Co.

    PROUDLY INDEPENDENT AND FAMILY OWNED

    The story of Hendler Family Brewing Company is rooted in family values entrepreneurial spirit and a strong commitment to craft and community. Brothers Jack Eric and Sam Hendler continue a decades-old legacy that began in the 1950s when their grandfather Richard Hendler founded the Saxony Ice Company in New York. Their first jobs were alongside their father Paul and uncle Jeff who carried on the family business.

    Guided by these values Hendler Family Brewing Company has grown from Jacks Abby Craft Lagers into a flourishing family business. Beyond brewing the company continues to invest in its people and community by offering diverse career opportunities providing nearly 300 jobs across five permanent locations in Massachusetts.

    Jacks Abby Craft Lagers

    Founded in 2011 by three brothers Jack Eric and SamHendler Jacks Abby has become a mainstay of the craft brewing scene in the Northeast and nationwide.

    Jacks Abby brews lagers and only lagers. Born in Bavaria over 500 years ago lagers became beloved across Europe. Lagers feature a distinctive smoothness and fullness that no other beer has and that we think everyone deserves.

    Since its inception the brewery has continued to uphold its mission of creating high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people we take pride in learning from and contributing to our vibrant community.

    Learn more about Jacks Abby

    Jacks Beverage Company

    Jacks Beverage Company specializes in contract brewing and supply procurement.

    Learn more about Jacks Beverage Company

    Night Shift

    In a Somerville MA apartment in 2007 when 3 friends began homebrewing beer for friends and family. Their hobby took place after work often stretching late into the night - what they called their night shift. Driven by a passion to craft more interesting and flavorful beers than the commercial options available they turned that hobby into something 2012 Night Shift Brewing officially launched in a small Everett warehouse setting the foundation for what would become a thriving independent brewery.

    Today Night Shift Brewing continues to grow fueled by the same commitment to creativity quality and community. With a dedicated team of hardworking staff the company operates a taproom and brewery in Everett a restaurant and brewery at Lovejoy Wharf in Boston and a handful of seasonal Owls Nest beer gardens. Its portfolio of beverages can be found across the Northeast and beyond. Night Shift Brewing remains focused on three core valuesinclusivity innovation and ingenuitywhile embracing the mantra all styles welcome. We invite anyone and everyone to join us in welcoming all styles of beverages people and ideas. Welcome to the Night Shift.

    Learn more aboutNight Shift

    Wormtown

    Wormtown Brewery started in 2010 on Park Ave in Worcester MA transforming an old ice cream shop into a small brewery. From the beginning the focus was on crafting great beer while staying true to its hometown roots. With strong support from the local community new recipes were created and refined.

    Then came Be Hoppya bold West Coast IPA released at the height of the Hazy New England IPA craze. It stood out from the pack and quickly became a fan favorite.

    As word spread so did the brewery. What started as a small Worcester operation grew into two taprooms and a brand recognized across New England. But no matter how far the beer travels the mission remains the same : to craft high-quality beer that brings people together with a smile one pint at a time.

    Learn more about Wormtown

    Key Skills

    Disaster Recovery,Information Management,Network Administration,Active Directory,VMware,Citrix,Microsoft Windows Server,Windows,Microsoft Exchange,SAN,Database Administration,Dns

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Server • Worcester, Massachusetts, USA

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