Commercial Account Specialist - Massachusetts

Job Description

Job Description

Description :

We are seeking a versatile and results-oriented individual to grow our Massachusetts territory as our Commercial Account Specialist, specializing in the sales and service of commercial and industrial coatings. This role requires a candidate with strong sales acumen, account management skills, and a deep understanding of the coatings industry. As the primary point of contact for commercial clients, you will be responsible for driving sales, maintaining client relationships, and ensuring exceptional service delivery.

Responsibilities :

• Proactively identify and pursue new business opportunities within the commercial and industrial sectors, leveraging various channels including cold calling, networking, and referrals.
• Develop and maintain strong relationships with existing commercial clients , serving as their trusted advisor and primary point of contact for all sales and service-related inquiries.
• Collaborate closely with internal teams including sales, marketing, technical support, and customer service to deliver value-added solutions and support to clients.
• Conduct thorough needs assessments with clients to understand their specific requirements and recommend tailored solutions to meet their objectives.
• Coordinate service requests from clients, ensuring prompt resolution of any issues or concerns related to product performance, application, or maintenance.
• Prepare and deliver persuasive sales presentations, proposals, and product demonstrations to showcase the benefits of our coating’s solutions and secure new business opportunities.
• Conduct regular business reviews with clients to assess satisfaction levels, identify upsell and cross-sell opportunities, and explore ways to deepen the partnership.
• Stay informed about industry trends, competitor activities, and market dynamics to anticipate client needs and position our offerings effectively.
• Maintain accurate records of client interactions, sales activities, service requests, and revenue forecasts using CRM software and other tracking tools.

We believe that the unique contributions of all Colours, Inc. team members create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be amended, expanded, or modified as required.

Requirements : Requirements :