IT Support & coordinator

Title

IT Support & Coordinator

Location

Temecula, California

Duration

12 Months

100% Onsite

About

This role is for a customer service / IT coordinator. So, work with the team to troubleshoot IT issues and manage IT tickets and on / off boarding CS individuals and developing documentation

Responsibilities

• Work directly with functional area teams to evaluate, resolve, and trend issues that impact Customer Service operations and / or project objectives : determine when to escalate issues to appropriate levels of management.
• Maintain accurate process and troubleshooting documentation.
• Interact with cross-functional teams and follow-up with team members to ensure timely completion of tasks to support the Customer Service system.
• Coordinate with Customer Service and IT teams to ensure necessary hardware and access for CS resources.
• Support of SPS projects as required.

Consultants Eligible Benefits Upon Waiting Period

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.

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