Planning / Scheduling Lead

Planning / Scheduling Lead

The Planning / Scheduling Lead is responsible for providing direct support to the operations group to help maintain objectives set out by the Planning Supervisor. Oversee the Planning & Scheduling department daily and communicate issues to the Planning Supervisor. The P&S Lead should have a wide understanding of processes within the department and great communication skills within Operations, Sales, and PMO teams.

Responsibilities include :

• Training and onboarding new hires in the department.
• Overseeing and ensuring that the Planning and Scheduling team meets expectations on a daily basis.
• Able to perform scheduler duties and backup as needed.
• Capturing processes of the planning and scheduling department in RWI and AWI's.
• Able to back up the Planning Supervisor for job order creation, revenue projections, contract review, and customer order blanket release management.
• Providing information and feedback for employee reviews.
• Working with sales and production to maintain and update forecasted orders to meet demand.
• Maintaining customer relations.
• Analyzing root causes of operational malfunctions and providing resolutions.
• Handling escalated production issues and following up on outstanding issues promptly.
• Recommending process improvements to improve operational efficiency and cost-effectiveness.
• Tracking and monitoring product and reporting to the customer or operations.
• Ability to maintain regular, punctual, and reliable attendance as set by the supervisor according to handbook guidelines consistent with the ADA, FMLA, and other federal, state, and local standards.
• Abide by all safety, quality, personnel, and other policies as applicable.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.