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Front Office Agent - RV Park

Front Office Agent - RV Park

The Virginian LodgeJackson, WY, US
19 hours ago
Job type
  • Full-time
Job description

Job Details

Job Location

Virginian Lodge - Jackson Hole, WY

Salary Range

Undisclosed

Description

PURPOSE :

The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience.

ESSENTIAL FUNCTIONS :

  • Answering phone calls in a timely manner
  • Taking reservations by phone & in person
  • Helping guests at window with questions & checking in
  • Keeping everything tidy in office.
  • Checking on & cleaning (when necessary) the restrooms regularly
  • Report any missing / found articles to Manager.
  • Always respond in a friendly, helpful, and courteous manner to guest, fellow employees. and manager. Report all guest issues and complaints to the Manager.

NON-ESSENTIAL FUNCTIONS :

  • Perform special project and other responsibilities as assigned.

    • OTHER PERSONNEL ISSUES :

  • Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct.
  • Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest.
  • Report any unusual occurrences and / or request to the Manager.
  • Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property

    • JOB REQUIREMENTS :

    Education : No formal education needed

    Experience : Prior RV experience desirable

    Skills and Abilities : Must be able to communicate in English, self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with the guests.

    Qualifications

    Source : Hospitality Online

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    Front Office Agent • Jackson, WY, US

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