Client Relationship Manager

A company is looking for a Client Relationship Manager (Remote).

Key Responsibilities

Act as the primary point of contact for client HR staff, addressing service questions related to benefit administration

Document, track, coordinate, and resolve client inquiries while maintaining strong relationships

Support the Account Manager in conducting educational meetings and assist with client onboarding and retention

Required Qualifications

High School Diploma or GED

3 years of experience in sales, sales support, implementation, benefit administration, or customer service

Experience in a sales administration role is preferred

Proficiency with Microsoft Word and Excel; basic knowledge of PowerPoint is preferred

Knowledge of employee benefits issues and regulatory compliance