Building Automation Service Specialist

We make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With over 1,600 employees across 13 offices, there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New Construction – Engineering, fabrication, and installation of mechanical systems for new projects following lean construction practices.
• Special Projects – Retrofits and mechanical repairs for existing buildings to improve efficiency.
• Service – Scheduled preventative maintenance ensuring tenant comfort, plus 24/7 emergency response.
• Building Performance – Control systems, fault detection, energy services, and remote monitoring.
• Performance Contracting – Sustainable Solutions – Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions for private and public sector clients.

Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.

Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.

Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots—it’s an attitude and the environment we create. Every day, everyone goes home to their families.

Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting.

Innovation – We are committed to continuous, creative problem-solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.

Fun! – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Requirements

We’re seeking a Building Automation Service Specialist responsible for repairing, configuring, and maintaining building automation systems (BAS) that control HVAC, lighting, and other critical building functions. You’ll monitor and troubleshoot system performance, optimize for energy efficiency, and provide exceptional service that strengthens long-term client relationships.

In this role, you’ll also conduct routine maintenance, perform repairs, provide technical support to clients, ensure compliance with safety and regulatory standards, and stay current with industry advancements.

• Efficiently complete service calls and preventative maintenance on existing control systems.
• Maintain strong knowledge of all aspects of HVAC, including design, production, refrigeration, controls, and service.
• Consult with customers regarding issues discovered while servicing their building automation systems and provide clear documentation of services performed.
• Promote, maintain, and enhance both new and existing customer relationships through exceptional communication and service.

The Building Automation Service Specialist reports to Chris Diehl, Portland Area Controls Operations Manager, and is part of a collaborative team working on a variety of projects and initiatives to support our growing business. This role interacts with all levels and functions within the organization.

You should have:

• A strong understanding of air-conditioning principles, systems, and commercial HVAC mechanical equipment.
• Expertise in job site safety requirements (WISHA/OSHA, OROSHA/OSHA) and a commitment to maintaining safe work practices.
• A two-year degree or equivalent education/experience providing a solid understanding of HVAC and control systems, with an emphasis on direct digital control systems.
• Experience with one or more of the following platforms:
• Niagara (Tridium, Honeywell, Distech, etc.)
• Siemens (Desigo, Apogee)
• Johnson Controls / JCI
• Alerton
• Trane

And everyone you work with should describe you as:

• A professional with top-notch customer service skills.
• Passionate, reliable, and equipped with a positive, can-do attitude.
• A great problem solver who thrives on finding creative solutions.

And you should be motivated by:

• Being part of a rapidly growing company and a highly skilled team that provides best-in-class expertise and customer service throughout the Pacific Northwest.
• Taking initiative and empowering yourself to learn and grow—if you need constant handholding or a micro-managing boss, this isn’t the place for you.
• Thriving in a lean, results-oriented environment where you’ll be encouraged to take on more, achieve more, and grow every year.
• Enjoying a transparent, innovative workplace that values collaboration, supports new ideas, and fosters a fun, team-oriented culture.

Benefits

This position is open to union and non-union candidates.

Pay Range: $25 – $70 per hour
Placement within the range is determined by years of experience for non-union employees and the applicable collective bargaining agreement for union employees. Benefits offered depend on your union status.

MacDonald-Miller Facility Solutions presently provides non-union employee coverage for:

• Medical, dental, and vision for employees (coverage available for dependents with shared premium).
• 401(k) retirement plan including company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay.
• Disability income protection, including short-term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program (EAP).

Union employee benefits are determined by the applicable Union Collective Bargaining Agreement.

Primarily based out of our East Portland office (12911 NE Airport Way, Portland, OR 97230), with access to our two additional Oregon locations:

• West Portland: 14275 NW Science Park Drive, Portland, OR 97229
• Salem: 200 Hawthorne Ave, Suite A-100, Salem, OR 97301

These locations offer collaborative environments with easy access to local restaurants, shops, and major highways—making them convenient hubs for field operations and team connection.

Interested in learning more?

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.