Our client, a leading hospitality service provider, is seeking a Customer Surveyer to join their team. As a Customer Surveyer, you will be part of a dynamic team supporting guest experience initiatives. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to work collaboratively, which will align successfully in the organization.
Job Title: Customer Surveyer
Location: Chicago, IL
Pay Range: Competitive
What's the Job?
Provide surveys to hotel guests to gather valuable feedback.
Engage with guests during breakfast hours to encourage participation in surveys.
Sort, number, and scan completed questionnaires for data processing.
Maintain organized records and communicate results via WhatsApp.
Prepare work materials and ensure everything is ready for each service.
What's Needed?
Must have at least one year of experience in customer service.
Fluency in both English and Spanish is required.
Availability to work any day of the week, excluding holidays.
Ability to work early morning shifts, starting at 6:30 a.m.
Strong organizational skills and attention to detail.
What's in it for me?
Opportunity to work in a vibrant hotel environment.
Gain experience in guest relations and survey administration.
Flexible scheduling with a monthly service calendar.
Collaborate with a dedicated team focused on enhancing guest experiences.
Develop valuable skills in data collection and customer engagement.
Upon completion of waiting period associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Customer Surveyer • Chicago, IL, United States
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