Patient Access Representative III-PM's-LOH Assessment & Referral CenterBoston Proper • Naperville, IL, US
No longer accepting applications
Patient Access Representative III-PM's-LOH Assessment & Referral Center
Boston Proper • Naperville, IL, US
2 days ago
Job type
- Full-time
- Part-time
Job descriptionGreet and assist patients in a courteous and professional manner during the registration process. Perform advanced patient registration tasks, including handling complex patient registration scenarios. Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system. Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times. Handle scheduling for specialized services, follow-up appointments, and more complex scheduling scenarios. Verify patient contact information and confirm appointment details. Collaborate with insurance providers and billing teams to address insurance-related issues. Assist with resolving complex insurance verification cases and provide guidance to other representatives. Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options. Handle patient concerns and escalations, resolving issues effectively and providing. Assist in training and mentoring newer patient access representatives and provide guidance on complex cases. Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service. Associates Degree Health Administration Required 2 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 2-3 years of experience. Premium pay such as shift, on call, holiday and more based on an employee's job Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities
Patient Access Rep III
Hourly Pay Range : $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights :
- Position : Patient Access Rep III
- Location : LOH Naperville
- Full Time
- Hours : 1 : 00pm-9 : 30pm
A Brief Overview : The Patient Access Representative III is responsible for advanced patient access services, efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What You Will Do :
What You Will Need :
Benefits (For full time or part time positions) :
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity, and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect, and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.
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Patient Representative • Naperville, IL, US
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