ACCOUNT RELATIONS SPECIALIST

Account Relations Specialist

Independence Bank has chosen to focus on one thing : serving the people of our communities. The decisions we make, our philosophy of sustained growth, and our lending practices are all based on the needs of families, farmers, and businesses of Montana. We have grown with this area but never outgrown it, and we remain committed to being here, just as we have always been.

Position Summary

This position is first and foremost responsible for providing the utmost customer service. They will determine the financial needs and services of new customers and cross-sell bank services within the policies, objectives, and guidelines established by the bank. Also responsible for answering the telephone, assisting customers with inquiries regarding account maintenance, as well as various other duties assigned by supervisor.

Qualification Requirements

To perform this job successfully, an individual must be able to execute each essential duty proficiently. Must have the ability to type precisely using a keyboard / 10-key. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education : High school diploma or general education degree (GED); two to three months related experience and / or training; or equivalent combination of education and experience.

Physical Demands : While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl. For a full description or a list of our benefits package, please contact the Human Resources Department. Independence Bank EEO / Employer / Vet / Disabled