Medical Surgery Scheduler

Medical Scheduling Receptionist performs procedure scheduling for our patients to our surgery center and hospital. This position will work with our Medical Scheduling Coordinator.

• Essential duties include providing excellent customer/patient services in person/phones
• Scheduling for patients for procedures based on protocols and providing patient with prep instructions prior to surgery
• Work collaboratively with all care team members in support of direct patient services, exhibiting flexibility and a "can do" attitude
• Answering phone messages in a timely manner
• Organizes workflow, keeping workspace clean and professional always
• Demonstrate ability to navigate and enter data into an electronic health record
• Handles all patient issues with professionalism and courtesy, appropriately escalating all issues requiring further resolution
• Strict adherence to all Bay Area Gastrointestinal Endoscopy & Liver Specialist, HIPPA, OSHA, Federal and accreditation agency rules and regulations.