Staffing Coordinator

Staffing Coordinator

It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business. Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient's quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York's leading providers with strategically placed offices that serve thousands of clients every day. Always Compassionate Home Care is seeking a Staffing Coordinator to work with our coordination team. This team's primary responsibility is to work directly with our caregivers to ensure they are providing our clients with the compassionate care our clients deserve. Coordinators focus on delivery of care through scheduling and continuous communication with our PCA / HHA Division.

Responsibilities : Staff personnel according to home care patient's schedules. Collaborate with recruitment department regarding hiring HHA / PCAs from difficult to serve geographical areas. Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in aide assigned to case, incidents, and complaints. Ability to use time efficiently and efficiently. Ability to work in a fast-paced environment and demonstrated ability to multi-task. Technically savvy - proficient in use of smartphones, tablets, laptops, and other devices. Exceptional communication skills - demonstrated ability to communicate and follow-up in a timely manner. Partners with recruiters and intake coordinators to ensure immediate and effective care coverage. Communicate all relevant information to nurses and homecare clients. Follows up with clients, and families regarding schedule changes, service issues, etc. On call after hours required (Weekdays and Weekend).

Qualifications : Working knowledge of NYS DOH Home Care operations preferred. Excellent organizational and time-management skills. At least 2 years of experience in a Home Care or Health Care setting. At least 2 years experience staffing / scheduling. Great communication and interpersonal skills. Attention to detail with problem solving skills. Strong customer service background.

Benefits : 401(k), Health Insurance, Dental / Vision, Aflac, Paid time off. Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.