Collections Agent

Looking for a new challenge? We’re hiring Collections Agents who are great communicators, confident negotiators, and driven to meet goals while helping customers.

Job Title : Auto Collections Agent

Location : Winterville, NC | Onsite

Compensation :  $15 / hour (Pay increases to $22 / hour when you are hired on)

Please ensure you read the below overview and requirements for this employment opportunity completely.

Schedule :   Monday – Sunday : 8 : 00AM to 9 : 00PM (8 hour shift)

• Must be flexible for mandatory OT
• End-of-Month Hours : Bell to Bell (7 : 00 AM–8 : 00 PM or 8 : 00 AM–9 : 00 PM with two 1-hour lunch breaks)
• Sunday Dialer : Required 1–2 times per quarter; additional Sundays may be required depending on month-end
• Holidays : Call center open most holidays for temporary employees and volunteers

ROLE IMPACT : As a Collections Agent, you play a critical role in maintaining financial stability by engaging customers in respectful, solution-oriented conversations to resolve delinquent accounts. Your effectiveness in negotiation and customer service directly impacts client retention and overall revenue recovery.

KEY RESPONSIBILITIES

MINIMUM QUALIFICATIONS

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at : https : / / www.cornerstonestaffing.com / privacy

#tempe123